Outbound Logistics Coordinator

2 weeks ago

Montréal, Canada Modextil Inc Full time

Modextil is a North American apparel distributor with several brands under its umbrella, Report Collection, K-Way and more.

As a leader in designing and distributing its products in the North American market, Modextil continues to stand out in a very competitive market.

We are always looking to grow our team with talented and highly motivated individuals in a friendly and stimulating environment.

As a pivotal part of our logistics team, you'll orchestrate the movement of our fashion products from warehouse to customer. Your expertise will ensure that every order not only meets but exceeds our high standards for accuracy, timeliness, and efficiency. With your role, you'll be at the heart of our promise to deliver exceptional service and quality to our partners and customers.
- **Order Excellence**: Oversee the entire order fulfillment process—ensuring precise picking, packing, and shipping of wholesale orders.
- **Precision in Coordination**: Guarantee the meticulous preparation of shipping documentation, from bills of lading to customs forms, adhering to all regulatory requirements.
- **Inventory Oversight**: Monitor stock levels diligently, ensuring availability aligns with order and fulfillment needs.
- **Customer Liaison**: Act as the primary contact for our wholesale partners, addressing inquiries, providing order updates, and ensuring satisfaction.
- **Reverse Logistics Management**: Efficiently handle returns by coordinating RA’s and credit notes, maintaining a focus on customer satisfaction and inventory accuracy.
- **Team Collaboration**: Work closely with sales, accounts receivable, and inventory management teams to foster a unified approach to shipping logistics, enhancing efficiency and responsiveness.
- **Backup for teammates**:
**Requirements**:

- Strong organizational skills to manage multiple tasks efficiently
- Excellent communication abilities for effective customer and team interactions
- Proven problem-solving skills and the ability to adapt to dynamic situations
- Experience in logistics, shipping, or a related field preferred
- Familiarity with EDI systems is a plus

**Ready to Make Your Mark?**
If you're driven by excellence and eager to make a significant impact in a leading apparel distributor, we want to hear from you. Join us at Modextil.

Modextil est un distributeur de vêtements nord-américain possédant plusieurs marques sous son aile, dont Report Collection, K-Way, et plus encore.

En tant que leader dans la conception et la distribution de ses produits sur le marché nord-américain, Modextil continue de se démarquer dans un marché très compétitif.

Nous cherchons toujours à agrandir notre équipe avec des personnes talentueuses et hautement motivées, dans un environnement amical et stimulant.

En tant qu'élément clé de notre équipe logistique, vous orchestrerez le mouvement de nos produits de mode des entrepôts vers nos clients. Votre expertise garantira que chaque commande non seulement répond, mais dépasse nos hauts standards de précision, de rapidité et d'efficacité. Avec votre rôle, vous serez au cœur de notre promesse de livrer un service exceptionnel et une qualité à nos partenaires et clients.

**Excellence des Commandes**: Supervisez l'ensemble du processus de réalisation des commandes — en garantissant une préparation, un emballage et un envoi précis des commandes en gros.

**Précision dans la Coordination**: Assurez la préparation méticuleuse de la documentation d'expédition, des connaissements aux formulaires douaniers, en respectant toutes les exigences réglementaires.

**Surveillance des Stocks**: Surveillez attentivement les niveaux de stock, en vous assurant que la disponibilité est alignée avec les besoins de commande et de réalisation.

**Liaison Client**: Agissez en tant que principal contact pour nos partenaires de vente en gros, en répondant aux demandes, en fournissant des mises à jour des commandes et en garantissant la satisfaction.

**Gestion de la Logistique Inverse**: Gérez efficacement les retours en coordonnant les autorisations de retour et les notes de crédit, en maintenant un focus sur la satisfaction client et la précision de l'inventaire.

**Collaboration d'Équipe**: Travaillez étroitement avec les équipes de vente, de comptes recevables et de gestion des stocks pour favoriser une approche unifiée de la logistique d'expédition, améliorant l'efficacité et la réactivité.

**Support pour les collègues**:
**Exigences**:

- Fortes compétences organisationnelles pour gérer efficacement de multiples tâches
- Excellentes capacités de communication pour des interactions efficaces avec les clients et l'équipe
- Compétences avérées en résolution de problèmes et capacité à s'adapter à des situations dynamiques
- Expérience en logistique, expédition ou dans un domaine connexe préférée
- La familiarité avec les systèmes EDI est un plus

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