Training & Development Specialist - 6 Month Contract

4 weeks ago

London, Canada Canada Life Assurance Company Full time

**Job Description**:
Reporting to the Associate Manager, Training & Development Specialists are responsible for training and developing new and existing staff (both large and small group facilitation), creating and maintaining training material as well as project work.

**What you will do**
- Member of T&D Team, responsible for training and development of new and existing staff on products and processes for Canada Life and Great-West Life Insurance
- Provide timeline/outline for training sessions
- Monitor/assess existing staff for product/process knowledge
- Remotely/virtually and in person facilitation for group sessions and one-on-one training
- Design, maintain and revise/update training material such as: job aids, product and job aid modules and training plan
- Negotiate process changes with business partners and effectively communicate changes to staff members
- Co-ordinate/manage line of business projects affecting the Client Service Centre
- Provide business support
- Project work
- Foster a positive atmosphere to maintain high morale within team and Client Service Centre
- Support and sponsorship of management decisions

**What you will bring**
- Background in Canada Life and Great-West Life insurance is a requirement
- An understanding of adult learning principles and methodologies
- Working knowledge of e-learning authoring tools
- Knowledge of SharePoint would be an asset
- Proven ability in assessing training needs, developing training recommendations, designing and evaluating programs
- Demonstrated creative and innovative approaches and solutions
- Facilitation/design experience considered an asset
- Proven ability to lead and manage multiple projects and competing priorities
- Ability to work in a fast paced environment
- Excellent analytical and organizational skills
- Ability to communicate effectively both written and orally
- Strong team player, acts with integrity
- Self-motivated, can work independently

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**

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