Service Manager

3 weeks ago


Woodstock, Canada Trailcon Leasing Inc Full time

**SUMMARY**

A leader in trailer rental, leasing, and maintenance solutions, **Trailcon Leasing** is currently hiring a **Service Manager** for our **Woodstock, ON** location.

**Why Should You Work for Us?**
- Comprehensive Benefits 100% company paid (Medical, Dental, Vision, Health, AD&D,
- STD/LTD, Life Insurance)
- Above average industry wage rates
- Great work life balance
- Safety Boot Allowance
- Year-round work
- Stable career
- Family environment and company culture
- RRSP program

**What you will do as a Service Manager**:
Supervise and coordinate all activities associated with maintaining Trailcon owned and Trailcon serviced equipment. Supervise all contracted mobile technicians. Coordinate all out-of-town service requirements and vendors.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Co-ordinate road service area breakdowns. Log calls and issue purchase orders and process paperwork as necessary
- Co-ordinate and supervise technicians
- Co-ordinate service suppliers for damage quoting
- Obtain approval and purchase orders for customers equipmentrepairs
- Evaluate equipment for Capital improvements, repairs, downgrades, and disposal.
- Back up parts and rental coordinator as necessary
- Co-ordinate after hours service and on call mechanics schedules
- Co-ordinate specified customer service requirements
- Review preventative maintenance due lists (back up only)
- Review and authorize mobile mechanics work orders (back up only)
- Ensure staff Abide by all posted safety and ISO guidelines

**RESPONSIBILITIES AND AUTHORITY SPECIFICALLY RELATED TO QUALITY**
- Ensure newly purchased equipment meets documented manufacturer specifications
- Evaluate mobile technicians’ abilities and co-ordinate training upgrading
- Evaluate vendor repair quality
- Evaluate and approve qualified service vendors for service network
- Ensure that all out bound equipment is certified and operating safely

**QUALIFICATIONS**
- Minimum high school graduate/College Diploma in Business Adm./or Experience
- Trade school course as trailer/Truck trailer repair mechanic or 2-year certified trailer technician or minimum 5 years in the trailer rental/lease/service industry focusing on parts and service
- Strong leadership skills managing and coordinating a team, evaluating performance, as well as providing feedback on a regular basis, and supporting employee development and growth
- Class "DZ" license an asset but not essential
- Knowledge and certificate in WHMIS and transportation of Dangerous Goods as asset
- CPPI qualified an asset, but not essential
- **Trailcon is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture.**_

**Job Types**: Full-time, Permanent

**Salary**: $90,000.00-$95,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- trailer rental/service industry: 5 years (required)

Licence/Certification:

- Truck and Coach Technician Certification (required)

Work Location: In person


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