Retail Associate

**Role Proposition**:
**Accountabilities**:

- Greet customers when they arrive at the store and ask if they need assistance
- Process sales transactions at the POS (point-of-sale) counter
- Suggest upselling items to customers based on the things they have chosen
- Replace merchandise on the shelves, paying particular attention to displays
- Regularly change displays and remerchandise the store
- Continuously improve product expert status by way of regular updating of product knowledge
- Assist customers in finding merchandise and making buying decisions
- Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
- Provide resort information to guests
- Maintain cleanliness of the store and proper storage of all products and fixtures
- Be a continuous ambassador for Sun Peaks Resort and all activities and events throughout the winter season
- Professional, fun, and friendly personality, with the ability to build enthusiasm with guests under pressure and in routine situations
- Neat, tidy, and well-organized, with the ability to multi-task
- Ability to provide superior customer service and exceed customer’s expectations
- Experience and a good understanding of a POS system
- Experience in a related field or outdoor lifestyle
- Well-presented and a team player

**What You Can Expect from Us?**

Sun Peaks Resort culture encourages individual initiative and a collaborative approach to delivering our guests' finest mountain resort experience. We value innovation and development that contribute to business success and personal growth. We also know you have a life outside of work and encourage work-life balance, including reaping the benefits of living in a resort and the mountain’s summer and winter activities.

**Here is a sneak peak into some of the perks and benefits our Seasonal employees enjoy**:

- Full access Winter/Summer Season Lift, Trail and Golf passes
- Dining discounts within our hotel & resort outlets
- Retail discounts in Resort owned outlets
- Reciprocal programs with partnering hotels
- Friends and family hotel rates
- Continued professional growth and development opportunities