Accounts Receivable/customer Service Clerk
3 weeks ago
**Job Summary**
**Responsibilities**
- Process and record incoming payments accurately and in a timely manner.
- Perform account reconciliation to ensure all transactions are accounted for.
- Analyze customer accounts and resolve discrepancies as needed.
- Communicate with clients regarding outstanding invoices and payment terms, utilizing strong phone etiquette.
- Negotiate payment arrangements with customers when necessary to facilitate timely collections.
- Collaborate with the accounts payable team to ensure seamless financial operations.
- Provide exceptional customer service by addressing inquiries and resolving issues related to billing and payments.
- Process orders for clients accurately.
**Requirements**:
- Proven experience in accounts receivable or a related financial services role.
- Proficiency in accounting software.
- Strong analytical skills with the ability to assess financial data effectively.
- Excellent negotiation skills to manage customer payment arrangements.
- Solid understanding of account reconciliation processes.
- Exceptional customer service skills with a focus on building positive relationships.
- Strong attention to detail and organizational abilities to manage multiple tasks efficiently.
- Effective communication skills, both verbal and written, with an emphasis on phone etiquette.
**Job Type**: Permanent
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
**Experience**:
- Accounts receivable: 1 year (preferred)
Work Location: In person
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