Agent ou Agente, Campus

4 months ago

Hamilton, Canada Collège Boréal Full time

Relevant de la direction du Collège Boréal à Hamilton, la personne occupant ce poste fournit un soutien administratif essentiel aux gestionnaires du centre, notamment dans la gestion des budgets et des dossiers financiers. Elle s’occupe des approvisionnements, de l'équipement de bureau, et de la location de salles. Elle agit à titre de personne-ressource pour les clients internes et externes et assiste également les gestionnaires dans les tâches administratives liées aux ressources humaines.Pour appuyer la direction du site, a personne occupant ce poste devra gérer diverses tâches telles que la gestion de l'immeuble, le soutien aux services de registrariat pour la formation continue et nos programmes AFC- ACE, le contact avec les services informatiques, et l'appui logistique pour les événements communautaires. Le poste requiert une combinaison de compétences techniques en informatique, communicationnelle, organisationnelles, et interpersonnelles pour assurer un fonctionnement fluide et efficace du site.

**Responsabilités**:
Acceuil, réception et recrutement
- Collaborer en tant que membre de l’équipe pour offrir un service à la clientèle exceptionnel;
- Répondre au téléphone, traiter les demandes des clients, déterminer la nature et l’urgence des demandes, et effectuer les suivis nécessaires;
- Promouvoir les programmes et services du Collège et de ses centres auprès des anciens étudiantes et étudiants et de toute personne intéressée;
- Participer à l’atteinte des cibles prescrites et agir comme ambassadeur ou ambassadrice afin d’inciter les participants à s’inscrire aux programmes et services du Collège;
- Assurer un suivi auprès des étudiantes et étudiants depuis l’inscription jusqu’à la remise des notes;
- Garder à jour une banque de données de tous les suivis de recrutement;
- Participer aux activités de promotion, de recrutement et de marketing en assurant la logistique (disponibilité des installations et appui à la promotion);
- Préparer un compte rendu mensuel de toutes les activités du secteur ainsi que des statistiques d’inscription et le remettre à la personne responsable du rapport global du secteur.

Logistique
- Soutenir la direction et les gestionnaires dans diverses fonctions administratives et fournir un appui logistique pour divers projets;
- Modifier, formater et traiter divers contrats, tels que les contrats de location, les protocoles d’entente et les partenariats;
- Recevoir et traiter le courrier;
- Veiller à ce que les locaux soient fonctionnels et conviviaux;
- Organiser la logistique des services, des cours et des activités du site (p. ex., préparer les avis de cours, distribuer les sondages de satisfaction, maintenir l’inventaire des fournitures de bureau, des manuels scolaires et des objets promotionnels, etc.;
- Appuyer la direction et les gestionnaires dans la préparation de présentations, d’exposés et d’outils de promotion ou de marketing pour une clientèle ciblée;
- Tenir à jour le registre de prêt de matériel;
- Coordonner la réservation et l’aménagement des salles d’évaluation et des laboratoires;
- Contacter le propriétaire et suivre les travaux d’entretien nécessaires pour le site;
- Agir à titre de personne-ressource sur le site lorsque les gestionnaires ne sont pas disponibles;
- Représenter le Collège, au besoin, à des événements communautaires;
- Assurer la coordination et la logistique de diverses activités du site ou d’événements spéciaux et en respectant les échéanciers;
- Mettre à jour l’Intranet et les médias sociaux du site ou du campus;
- Soumettre des demandes au service Marketing et faire les suivis nécessaires, en collaboration avec les équipes du centre ou du campus;
- Faire des suivis auprès du CAT, de la COOP, de la Fondation et d’autres départements de Boréal pour assurer la livraison des achats ou l’échange de matériel (ordinateurs, livres, matériel promotionnel, etc.), au besoin.

Finances
- Percevoir tous les frais et préparer les dépôts;
- Préparer les bons d’achat pour toutes les commandes;
- Imprimer les rapports (liste de validation, grand livre, etc.) pour chaque dépôt et les acheminer aux services appropriés;
- Faire l’entrée des encaissements dans le système financier informatisé;
- Imprimer les reçus et les remettre aux étudiantes et étudiants;
- Préparer les demandes de facturation et de remboursement;
- Administrer la petite caisse et effectuer la conciliation bancaire;
- Préparer les relevés de dépenses du gestionnaire;
- S’occuper de la conciliation du relevé d’approvisionnement et acheminer le formulaire de dépenses dûment signé, avec les pièces justificatives, au Service des ressources financières;
- Imprimer des rapports budgétaires périodiquement à partir du logiciel financier et demander des virements budgétaires s’il y a lieu.

Registrariat (formation continue et AFB -ACE)
- Ai

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