Service Manager

2 weeks ago

Winchester, Canada Delta Power Equipment Full time

**SERVICE MANAGER**

**Location: Winchester, ON (New Holland Store)**

**Type: Fulltime, Permanent**

Delta Power Equipment is a full-service equipment dealership with 400+ employees providing sales, service and parts support at multiple locations across Ontario. Delta Power Equipment is looking for people who are passionate and who want to make a difference in the lives of our customers.

**SUMMARY OF POSITION**:

- The Service Manager is responsible for the strategic direction and leadership of the service department which includes technicians, mechanics, shop repair and service administration.
- Oversees the development and direction of the service team to drive the growth of revenue, technical productivity and promote high quality customer satisfaction
- Oversee and manage the service department’s operations and scheduling to ensure completion of shop maintenance and repair work.
- Address customer complaints and inquiries in a courteous, professional manner.
- Provide accurate estimates for service jobs and review and finalize all work orders or invoices for billing to customers.
- Organize and control expenses to meet budget expectations.

**WHAT WE ARE LOOKING FOR**:

- Effective leadership skills with a strong focus on operations and business processes.
- Ability to speak French would be an asset.
- Ability to work independently in a busy environment.
- Ability to effectively communicate both verbally and in writing.
- Ability to work well under pressure.
- Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

**WHAT WE OFFER**:

- A safe and rewarding environment to develop their careers that reward and grow with individual.
- Competitive compensation.
- **Group Registered Retirement Savings Plan (GRSP).**:

- **Extended health benefits.**:

- **Bonus Programs**:

- Employee **discounts** and other **perks**.

**TO APPLY**:
To learn more about Delta Power Equipment, please visit our website

Thank you for your interest in Delta Power Equipment
- Delta Power Equipment is an equal opportunity employer and will make accommodations available, upon request, throughout the entire recruitment process._

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Disability insurance
- Employee assistance program
- Extended health care
- RRSP match
- Store discount
- Vision care

Schedule:

- Day shift
- Monday to Friday
- On call
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Winchester, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have any farming or heavy equipment background?

**Education**:

- Secondary School (preferred)

**Experience**:

- Service management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)
- Mechanics license (preferred)

Work Location: In person

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