IT Analyst I
1 week ago
**Work options**: Hybrid
- 1 Year Contract
- Hybrid: 200, 425 - 1st Street SW, Calgary, Alberta, T2P 3L8
At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees.
To meet that goal, Enbridge is partnering with Raise—a leading recruitment firm that specializes in IT, Technical, and Engineering staffing.
Together, Raise and Enbridge are building teams that are rising to meet the growing energy needs of North America. If you’re looking for a challenging role that will make the most of your skills while allowing you to make an impact, this is it.
**Responsibilities**:
- License Management - Monitor and optimize digital workplace technology software licenses and entitlements.
- Report compliance levels to Digital Workplace Service Owners
- Vendor Management - Manage and govern vendors and service providers associated with Digital Workplace services.
- Report vendor performance level to Digital Workplace Service Owners.
- Contract Management - Monitor and optimize digital workplace vendor contracts to ensure proper services and SLAs are in place.
- Risk Management - Monitor Digital Workplace service risks and ensure proper mitigation treatment in place.
- Identify new risks and log in Enbridge risk mgmt. tool
- Report on overdue or non-compliant risks to Digital Workplace service owners.
- Financial Management - Define and manage digital workplace technology budgets, projects and governance processes.
- Establish growth and budget projections for digital workplace technology components.
- Look for opportunities to optimize spending wherever possible.
- Benchmark and report on Digital Workplace spend by service.
- Partner with technical SMEs, operations and enablement teams to facilitate coordination and alignment.
- Help organize and coordinate digital workplace steering committee meetings and decisions.
- Configuration Management - Responsible for the overall accuracy and quality of the Digital Workplace CMDB and Service Catalog;
- Accountable to ensure all new and existing Digital Workplace Services align to Enterprise and Service Architecture;
- Promote and establish business alignment.
- Actively participate in technology projects and steering committees, especially where end users are impacted by change.
- Support ITIL or IT Operations Management processes, meetings and planning sessions.
- Advocate for advanced analytics and automation to streamline efficiencies.
- Managerial responsibilities include hiring, managing, coaching and developing direct reports.
Please note: Successful applicants will be employees of Raise, working at Enbridge facilities with both Enbridge and contract employees.
ENBC
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