Customer Care Representative

4 weeks ago

Woodbridge, Canada Roma Moulding Full time

Roma Moulding is proud to be an award winner for Waterstone Canada’s Most Admired Corporate Culture Award

Authenticity remains integral to the Roma Moulding brand, which is why we continue to manufacture our products exclusively in Italy, partnering with artisans and their families who have been passing these traditions and techniques down from generation to generation for hundreds of years.

We are looking for a Customer Care Representative to join our Customer Care team to deliver WOW through service to our Customers and Sales Team. Are you Fun and engaging personality who is a team player and can handle multiple tasks and switching priorities from one environment to another with ease and confidence? If so, read on

**Duties & Responsibilities**:

- Respond to incoming calls within set KPI’s in place
- Participate in Live-Chat Sessions
- Respond to Customer & Sales Teams inquiries regarding orders, inventory availability, pricing, etc.
- Process Replacement orders and Return Merchandise Authorization, as necessary
- Maintain the highest levels of Customer satisfaction by researching & providing resolutions for Customer needs and provide follow-up on Customer inquiries.
- Inform Customers and Sales Team of procedures and current policies to follow regarding day-to-day business tasks.
- Participate in special projects as required.
- Perform other duties as required

**Education and Experience**:

- Minimum 3 - 5 years of customer service experience in an (inbound) call center
- Able to work all Canadian holidays and the occasional weekend.
- Excellent communication skills, verbal and written.
- Proven ability to engage partners/customers in a chat environment.
- Strong sense of urgency and ability to analyze and prioritize.
- Excellent customer relations skills coupled with strong problem-solving skills.
- Proficient knowledge w/ Microsoft Office; Word, Excel, & Outlook

**Working Conditions**:

- This is a full-time position Monday through Friday, 10:30 a.m. to 7:00 p.m.
- Please note however at times due to business requirements work outside of these hours may be required.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear

**To Apply**:

  • Customer Support Representative

    2 weeks ago

    Woodbridge, Canada 3G Lighting Full time

    **Title** Customer Support Representative **Reports to** CFO **Role** **Responsibilities** The Customer Support Representative will be responsible for handling a project at the post-release level. This includes communication between internal and external teams and, assisting customers with daily inquiries regarding, but not limited to, shipping, lead...

  • Customer Service Representative

    3 weeks ago

    Woodbridge, Canada Decor-Rest Furniture Ltd Full time

    **Job Title**: Customer Service Representative **Employment Type**:Full-Time, On-Site **Key Responsibilities**: - Conduct a comprehensive range of incoming order processing activities - Complete all necessary paperwork and effectively communicate with the accounting department to handle customer deductions and RMA's - Communicate with relevant personnel...

  • Customer Service Representative

    3 weeks ago

    Woodbridge, Canada Dynamic Tire Corp Full time

    **Dynamic Tire Inc. is looking for a Customer Service Representative (CSR)** Welcome to Dynamic Tire! Canada’s ONLY Strategic Sourcing Partner in the tire wholesaling industry. With over 25 years of experience in multi-national import operations, expert engineering capabilities, cutting-edge web-based ordering systems, and over 400,000 square feet of...

  • Customer Service Representative

    3 weeks ago

    Woodbridge, Canada CMP Group Ltd. Full time

    **Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...

  • Customer Service Representative

    3 weeks ago

    Woodbridge, Canada CMP Group Ltd. Full time

    **Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...

  • Sales Service Representative

    1 week ago

    Woodbridge, Canada Home Care supply Full time

    Role DescriptionThis is a full-time on-site role as a Sales Representative located in Woodbridge, ON. The Sales Representative will be responsible for driving sales and identifying new business opportunities for Home Care Supply. This individual will also develop strong business relationships with clients and collaborate with various departments within the...

  • Customer Service Representative

    4 weeks ago

    Woodbridge, Canada International Credit Experts Inc. Full time

    Are you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...

  • Customer Service Representative

    6 days ago

    Woodbridge, Canada International Credit Experts Inc. Full time

    Are you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...

  • Customer Service Representative

    2 weeks ago

    Woodbridge, Canada International Credit Experts Inc. Full time

    Are you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...

  • Customer Service Representative

    3 weeks ago

    Woodbridge, Canada International Credit Experts Inc. Full time

    Are you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...

  • Customer Service Representative

    4 weeks ago

    Woodbridge, Canada International Credit Experts Inc. Full time

    Are you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...

  • Customer Service Representative

    3 weeks ago

    Woodbridge, Canada International Credit Experts Inc. Full time

    Are you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...

  • Customer Service Representative

    2 weeks ago

    Woodbridge, Ontario, Canada Decor-Rest Furniture Ltd Full time

    Job Title: Customer Service RepresentativeEmployment Type:Full-Time, On-SiteKey Responsibilities: Conduct a comprehensive range of incoming order processing activities Complete all necessary paperwork and effectively communicate with the accounting department to handle customer deductions and RMA's Communicate with relevant personnel as needed to address...

  • Csr - Customer Service Representative

    4 weeks ago

    Woodbridge, Canada ABSOLUTE ENERGY CONTROL Full time

    Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. This is a full-time position with opportunities for...

  • Customer Service Representative

    3 weeks ago

    Woodbridge, Canada Aline Cabinetry Canada Ltd Full time

    **About us：** Aline Cabinetry Canada Ltd is the industry leading wholesaler of pre-fabricated modular kitchen and bath cabinets. Our Toronto warehouse and showroom were established in 2022 as the newest wholesale distribution center in North America after Chicago, Dallas and Orlando. As a **Customer Service Representative** at Aline Canada, you will be...

  • Sales Service Representative

    1 week ago

    woodbridge, Canada Home Care supply Full time

    Role Description This is a full-time on-site role as a Sales Representative located in Woodbridge, ON. The Sales Representative will be responsible for driving sales and identifying new business opportunities for Home Care Supply. This individual will also develop strong business relationships with clients and collaborate with various departments within the...

  • Sales Service Representative

    1 week ago

    woodbridge, Canada Home Care supply Full time

    Role DescriptionThis is a full-time on-site role as a Sales Representative located in Woodbridge, ON. The Sales Representative will be responsible for driving sales and identifying new business opportunities for Home Care Supply. This individual will also develop strong business relationships with clients and collaborate with various departments within the...

  • Sales Service Representative

    1 week ago

    woodbridge, Canada Home Care supply Full time

    Role DescriptionThis is a full-time on-site role as a Sales Representative located in Woodbridge, ON. The Sales Representative will be responsible for driving sales and identifying new business opportunities for Home Care Supply. This individual will also develop strong business relationships with clients and collaborate with various departments within the...

  • Sales Service Representative

    1 week ago

    Woodbridge, Canada Home Care supply Full time

    Role DescriptionThis is a full-time on-site role as a Sales Representative located in Woodbridge, ON. The Sales Representative will be responsible for driving sales and identifying new business opportunities for Home Care Supply. This individual will also develop strong business relationships with clients and collaborate with various departments within the...

  • Sales Service Representative

    2 weeks ago

    woodbridge, Canada Home Care supply Full time

    Role DescriptionThis is a full-time on-site role as a Sales Representative located in Woodbridge, ON. The Sales Representative will be responsible for driving sales and identifying new business opportunities for Home Care Supply. This individual will also develop strong business relationships with clients and collaborate with various departments within the...