Temporary Bilingual

3 months ago


Montréal QC, Canada ALDO Group Full time

**Job Title**: Temporary Bilingual - Full-Time Customer Service Expert

**Department**:
Looking to unbox your full potential? **Find YOUR Fit** at the ALDO GROUP.

**FIND YOUR FIT**
- Recognition programs to showcase your talent
- Tools to support and help them to reach their Career Goals. (Training Offers, Scholarship Programs, LinkedIn Learning and more).
- To be part of a company that takes a stand on issues affecting people, the environment, and our partners
- Summer Fridays (because Summer is for fun)
- Purchase discount on merchandise sold in all our divisions.
- Family & Friends events with discounts on our products
- Subsidized cafeteria & daycare
- Subsidized public transportation and free parking
- On-campus gym with access to a trainer
- Flex schedules and possibility to work from home
- Sick days
- Attractive total compensation

**YOUR ROLE**

The ALDO Group will provide the necessary equipment, including a laptop, keyboard, monitor, headset, and mouse. You will need a dedicated workspace or separate room, free from distractions, with a stable high-speed internet connection.

**Hour of Operations**

Monday-Friday: 9:00 am to 5:00 pm EST (closed December 25, 2024 & January 1, 2025)
- Extends hours Black Friday & Cyber Monday period.

**Start date**:November 18 or November 25, 2024

**End date**:January 11, 2025

**Salary** **:$18.00 per hour plus bonus at the end of the contract pending on performance.

**Schedule**:Full-Time Hours: Monday to Friday, 9:00 AM to 5:00 PM EST

**Special Holiday Hours of Operation**:

- December 23, 24, 26, 27, 30, 31: 9:00 AM to 5:00 PM EST

**Extended Operational Hours**:

- **Black Friday (November 29th)**: 9:00 AM to 10:00 PM EST
- **Cyber Monday (December 1st)**: 9:00 AM to 10:00 PM EST
- **Post-Purchase Week (December 1st to 7th)**:

- Monday to Friday: 9:00 AM to 10:00 PM EST
- Saturday, December 7th: 9:00 AM to 5:00 PM EST.
- Note: Additional hours will be required during these extended operational periods._

**Responsibilities**:

- Manage customer purchase needs and resolve post-purchase issues from start to finish, always prioritizing a **CUSTOMER FIRST** mindset.
- Document all interactions in our Customer Relation Management Platform while following the established processes.
- Deliver exceptional and memorable experiences, fostering relationships with customers to promote brand loyalty.
- Maintain expertise in product knowledge and procedures, consistently meeting or exceeding key performance metrics.
- Actively collaborate with team members and participate in team meetings with the Team Leaders.
- Act as an ambassador for the ALDO Group, representing the company’s culture and values of **Love, Respect, and Integrity** positively and professionally.

**Training Requirements**:

- You must be available to attend a group initial training from;
- November 18, 2024, to November 22, 2024, from 9:00 To 6:00 pm EST
- November 25 2024 to November 29, 2024, from 9:00 to 6:00 pm EST
- In our Head Quarter office in Ville Saint-Laurent on Monday & Wednesday
- Remotely on Tuesday, Thursday, and Friday via online classes using Microsoft TeamsYou Must complete with success (85%) knowledge quizzes and final test.

**DO YOU HAVE THE PROFILE WE'RE LOOKING FOR?**

**To qualify for this role, you must have**
- College degree
- 1 to 3 years experience in the retail industry or customer service role
- Strong spoken and written communication in **English and French**, with the ability to communicate complex concepts effortlessly while adapting to the customer.
- Knowledge in Microsoft365 or GSuite would be an asset
- An outgoing & caring personality with a passion for exceptional and memorable customer service.
- Strong Computer skills, work ethic, autonomy, and flexibility.
- Self-starters who are comfortable taking initiative. Keen problem solvers with a unique ability to “think on their feet.”
- Team player with proven ability to prioritize, organize, and multi-task with excellent attention to detail and priorities.

**WE'RE ON A JOURNEY TO CREATE A WORLD OF LOVE, CONFIDENCE AND BELONGING**

The ALDO Group has been on this journey for over 50 years. We believe that our passionate associates are at the heart of our success, and that with them we will lead into our future with kindness.

Job Requirements:
**To qualify for this role, you must have**
- College degree
- 1 to 3 years experience in the retail industry or customer service role
- Strong spoken and written communication in **English and French**, with the ability to communicate complex concepts effortlessly while adapting to the customer.
- Knowledge in Microsoft365 or GSuite would be an asset
- An outgoing & caring personality with a passion for exceptional and memorable customer service.
- Strong Computer skills, work ethic, autonomy, and flexibility.
- Self-starters who are comfortable taking initiative. Keen problem solvers with a unique ability to “think on their feet.”
- Team player with proven abi



  • Montréal, QC, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Network Analyst

    3 weeks ago


    Montréal, QC, Canada Huntel Global Full time

    Bilingual Network Analyst- Big IP and Citrix Location: Montreal, QC, Canada (Hybrid) Long Term Contract Join a rock-solid organization as our client’s next Network Analyst and sit at the center of projects that drives decisions. You’ll help one of Canada's most trusted organizations work on the latest project, and be rewarded with great...


  • Montréal, QC, Canada CMHC Full time

    **Job Requisition ID**: 10623 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Montreal (QC); Calgary (AB); Halifax (NS); Ottawa (ON); Toronto (ON); Vancouver (BC) **Travel Requirement**: Limited **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: BBB **Salary**: Our salaries generally...


  • Montréal, QC, Canada TEK Systems Full time

    Aperçu: **À propos de TEKsystems et TEKsystems Global Services** Nous sommes TEKsystems. Nous accélérons la transformation des entreprises pour nos clients. Nous apportons l’expertise du monde réel pour résoudre les problèmes de technologie, des entreprises et des défis en matière de talents complexes, à travers le monde. Nous constituons une...


  • Montréal, QC, Canada Huntel Global Full time

    Title: Bilingual Organizational Change Manager Location: Montreal , QC, Canada (Hybrid) Type: Long Term Contract Introduction: Join a rock-solid organization as our client’s next Bilingual Organizational Change Manager and sit at the center of projects that drives decisions. You’ll help one of Canada's most trusted organizations work on the...


  • Montréal, QC, Canada Huntel Global Full time

    Title: Bilingual Organizational Change Manager Location: Montreal , QC, Canada (Hybrid) Type: Long Term Contract Introduction: Join a rock-solid organization as our client’s next Bilingual Organizational Change Manager and sit at the center of projects that drives decisions. You’ll help one of Canada's most trusted organizations work on...


  • Montréal, Canada Oceanex Full time

    We are currently searching for a dynamic **Customer Service Clerk** to temporarily join our Montreal office. Reporting to the Customer Service Manager, the Customer Service Clerk is responsible for the complete administrative functions associated with the customer service department. **Tasks and responsibilities** - Data entry - enter bookings as required...


  • Montréal, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...


  • Montréal, QC H2X 1P7, Canada PAQ Full time

    Temporary contract: December 1st, 2024 - January 31st, 2025**About**: PAQ is an indigenous organization that supports First Nations, Inuit and Métis people facing housing insecurity in Tio'tià: ke / Montreal. Using a culturally appropriate approach based on empowerment and harm reduction, we provide housing options, accommodation and services that promote...


  • Montréal, Canada Oceanex Full time

    **_Please note that medical and dental coverage will be offered for this temporary position._** We are currently looking for a dynamic **Customer Service Representative **to temporarily join** **our Montreal office for a maternity leave replacement. Reporting to the Customer Service Manager, the chosen person will be responsible to take, administer and...


  • Montréal, QC, Canada CMHC Full time

    **Job Requisition ID**: 10554 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Montreal (QC); Calgary (AB); Halifax (NS); Ottawa (ON); Toronto (ON); Vancouver (BC) **Travel Requirement**: Limited **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: BBB **Salary**: Our salaries generally...

  • Temporary Sourcer

    3 months ago


    Montréal, QC, Canada TEK Systems Full time

    Aperçu: **About TEKsystems and TEKsystems Global Services** We’re TEKsystems. We accelerate business transformation for our customers. We bring real-world expertise to solve complex technology, business and talent challenges—across the globe. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across...


  • Montréal, Canada Novartis Full time

    386054BR **Customer/Trade Relations Specialist (Temporary 12 months)**: Canada **About the role** Location: Montreal, #LI-Hybrid About the role: You are to deliver $1.7 billion in sales orders and 9 million plus units of products shipped to serve patients. You will be responsible to ensure all customer orders are fulfilled, while maintaining outstanding...

  • Bilingual Recruiter

    6 months ago


    Montréal, Canada Vision Group Full time

    See if you are our next **BILINGUAL RECRUITER (Temporary - 18-month Contract)** Working at Vision Group's head office is working for the North American leader in vision correction. It means being able to concretely contribute to the development of the company and support more than 12 brands and more than 70 clinics across Canada and the United States. It's...


  • Montréal, Canada The Home Depot Canada Full time

    **Part-Time Permanent & Temporary Positions available** Our Associates provide fast, friendly service to a diverse customer base by actively seeking out customers to assess their needs and provide assistance. Associates will greet and engage customers, advise, and recommend appropriate products, process transactions, and create a positive shopping experience...


  • Montréal, QC, Canada CMACGM Full time

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...


  • Montréal, QC, Canada Oceanex Full time

    We are presently looking to fill a temporary position as extra engine room rating onboard one of our vessel. The extra will perform maintenance (cleaning, chipping, painting, etc.) for the engine room department. **Qualifications** - Engine Room Rating (an asset) - Engine room training program (or equivalent) - Marine Medical Certificate - MED: STCW Basic...


  • Montréal, Canada CMHC Full time

    **Job Requisition ID**: 9917 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC) **Travel Requirement**: Travel not required **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: CBC **Salary**: Our...

  • Data Analyst

    3 months ago


    Montréal, QC, Canada Via HFR Full time

    At VIA HFR, we are re-imagining passenger rail service on behalf of the Government of Canada! Our goal is to create a new sustainable train network that will run faster, more often and will be more reliable between Toronto and Québec City. The HFR project is Canada's largest infrastructure project in generations. Are you ready to take on a stimulating and...


  • Montréal, Canada CMHC Full time

    **Job Requisition ID**: 10046 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Calgary (AB); Halifax (NS); Montreal (QC); Ottawa (ON); Toronto (ON); Vancouver (BC) **Travel Requirement**: Limited **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: BBB **Salary**: Our salaries generally...