Intake Facilitator

4 weeks ago

Winnipeg, Canada WRHA Community Health Services Full time

**Requisition ID**: 353764

**Position Number**: 21002069

**Posting End Date**: March 8, 2024

**City**: Winnipeg

**Employer**: Winnipeg Regional Health Authority

**Site**:River Point Centre

**Department / Unit**: WRHA - Men's Treatment & Community Servi

**Job Stream**: Non-Clinical

**Union**: CUPE

**Anticipated Start Date**: ASAP

**FTE**: 1.00

**Anticipated Shift**: Days

**Work Arrangement**:
**Daily Hours Worked**: 7.25

**Annual Base Hours**: 1885

**Salary**:$26.448, $27.390, $28.361, $29.387, $30.476, $31.586

Grow your career in the Winnipeg Health Region Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

**Position Overview**:
Reporting to the Supervisor for Intake and Assessment - Addictions Services and working in a multi-disciplinary team the Intake Facilitator is responsible for supporting the flow of individuals through the intake, assessment and treatment process.

The Intake Facilitator will demonstrate the following:

- Demonstrates a genuine enthusiasm for Individual-centered care and demonstrates empathy and compassion.
- Provides a recovery-oriented approach to working with individuals.
- Exhibits the ability to respond to Individual requests in a responsible, timely and flexible manner.
- Demonstrates the ability to consider the needs of Individuals, other staff persons and the organization when making decisions within the role.
- Demonstrates enthusiasm for ongoing professional development activities, and engages in reciprocal learning experiences with colleagues and supervisors.
- Recognizes the importance of regular supervision meetings.
- Demonstrates active listening abilities, is coachable and responds positively to supervision.
- Demonstrates a strong commitment to personal and professional ethics, integrity and responsibility.
- Ability to manage own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; think clearly and stay focused under pressure.
- Works collaboratively in the context of a provincial organization, with numerous colleagues, to ensure a consistent WRHA approach.

**Experience**:

- Experience and knowledge working in addictions services, and/or mental health services.

**Education (Degree/Diploma/Certificate)**:

- Undergraduate degree in health or social sciences and/or combination of relevant experience.

**Certification/Licensure/Registration**:
Not applicable

**Qualifications and Skills**:

- Excellent written and oral communication skills.
- Proven ability to work in a creative and organized manner and experience working effectively as part of a multi-disciplinary team.
- Proven ability to build and maintain relationships with an extensive network of addiction and mental health resources.
- Strong decision making, analytical and leadership skills.
- An understanding of, and sensitivity to, working with culturally diverse populations.
- The ability to communicate in French will be considered an asset.

**Physical Requirements**:

- The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Light to moderate lifting is required.
- Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Effective April 1, 2024, Golden West Centennial Lodge will also be part of the WRHA legal entity.

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