Manager, Withdrawal Management

2 months ago

Brantford, Canada St. Leonard's Community Services Inc Full time

**ABOUT US**

St. Leonard’s Community Services Brantford has been an established part of the community for more than 50 years, and is accredited for our excellence in serving children, youth, adults, and families.

**Our Values**

These aren’t just “lip-service” to us - we work and live by them. If you do, too, we want to talk to you
- Inclusive - we value everyone and their unique perspectives and journeys
- Compassionate - we care about our clients, our staff, partners, and the communities we serve
- Collaborative - we work together to support our clients and community
- Integrity - we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
- Innovative - we are open to change and continuous improvement
- Genuine - we are honest, respectful, and authentic with our clients, each other, and our partners
- Optimistic - we believe that everyone can accomplish their goals

**JOB RESPONSIBILITIES**

As the withdrawal management program Manager, you will:

- Collaborate effectively with fellow leaders to ensure efficient and effective functioning across the WMTS portfolio
- Engage in human resource processes such as recruitment, interviewing, training, and coaching
- Oversee the provision of safe and effective care, including medication administration, use of structured withdrawal monitoring scales, and screening and intake processes
- Support the interdisciplinary withdrawal management team to ensure clients have effective care and transition plans
- Oversee bed flow to ensure resources are being used to fullest extent
- Conduct audits to maintain accuracy and integrity of client files, identify data quality issues and contribute to Ministry reporting
- Monitor adherence to agency and program policies
- Ensure health and safety standards are met to support safe operation of the facility
- Provide input and monitor adherence to program budget
- Engage in evaluation and continuous quality improvement activities to ensure safe and effective care
- Develop and maintain internal and external partnerships, ensuring effective care coordination
- Collaborate across the Addictions and Mental Health leadership team to ensure broader departmental functioning

Hours of work: 37.5 hours per week, primarily Monday to Friday days with at least one evening a week, and some flexibility to meet the needs of the program.

Start date: As soon as possible. Contract to late January 2025.

**COMPENSATION AND BENEFITS**

**The Perks**
- Fitness Benefit for gym memberships, exercise equipment and lessons for various physical activities for all staff and their families
- Employee Assistance Plan for all staff and their families
- Paid Time Off for all staff
- Fun events for all staff
- Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff
- Group health, vision, dental and travel insurance plans where premiums are 100% paid by the Agency for Full Time staff
- Agency committed to ensuring your physical and mental health/safety is paramount

**REQUIREMENTS AND QUALIFICATIONS**
- College diploma in Human/Social Services, with a university degree in relevant field preferred
- Minimum of 5 years’ supervisory experience in a related field
- Current registration in good standing with a professional governing body such as CNO, OCSWSSW, or CRPO is preferred
- Demonstrated knowledge and experience supporting those withdrawing from substances
- Understanding of concurrent disorders and social determinants of health
- Ability to navigate complex community partnerships
- Effective conflict resolution, communication, and leadership skills
- Ability to manage occasional exposure to direct and vicarious trauma
- Proficient in MS Office and be familiar with client service databases (experience with EMHware an asset)
- Access to reliable transportation

Reference: WM Manager

St. Leonard’s Community Services Inc. is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.

Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.

Only those selected for an interview will be contacted.

**Job Types**: Full-time, Fixed term contract

**Salary**: $64,565.00 per

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