Transit Administration Clerk

4 weeks ago

Greater Sudbury, Canada City of Greater Sudbury Full time

**Section**: Transit Customer Experience and Planning
**Division**: Transit Services
**Department**: Community Development
**Initial Reporting Location**: 1160 Lorne Street

**Job Status**: Limited Position (Bilingual - English/French)
**Estimated Probable Duration**: Up to Eighteen (18) Months

**Affiliation**: Inside Unit
**Hours of Work**: 80 hours bi-weekly
**Shift Work Required**: No
**Range of Pay**: Group 9 - $28.74 to $34.00 per hour

**The start date will follow the selection process.**

**Characteristic Duties**: Under the supervision of the Supervisor of Transit Administration.

1. Set up and administer accounts, liaise with contractors and vendors and prepare agreements for signature. Reconcile accounts and provide monthly and yearly records for distribution as required.
2. Process GOVA Plus Applications.
3. Perform routine clerical duties for Transit staff (co-ordinate meetings, opening/distributing mail, maintaining filing systems, drafting and typing correspondence, etc.).
4. Prepare and enter payroll time and exceptions for Transit employees on a daily basis and respond to enquiries.
5. Act as Receptionist for the building and answer telephones, as required.
6. Respond to inquiries, record and investigate complaints. Review and compile pertinent information including GPS data and video recordings regarding incoming correspondence. Assist in resolving issues or initiate escalation for further action.
7. Prepare work schedule for part-time clerical staff, as required (e.g. vacation relief, training sessions, special projects, etc.).
8. Prepare month end inventory and reconciliation of ride cards.
9. Work with the Manager of Transit Operations to ensure that route and schedule information is up-to-date for all forms of media (Website, Flyers).
10. Monitor Transit external and internal web pages for accuracy and update content as required. Assist in the development of marketing and communications materials, including research and drafting of content for review by relevant Transit staff.
11. Compile, verify and record statistical information for distribution and use by various departments and outside agencies.
12. Maintain and process records of accidents/incidents involving Transit vehicles and/or personnel and distribute pertinent information, as required.
13. Prepare daily fare box audit report, verify daily fare box revenues for accuracy; advise Supervisor of Transit Administration of any discrepancies.
14. Maintain accurate tire change records and forward monthly report for Tire Contractor’s billing purposes.
15. Maintain attendance records, timesheets and annual vacation schedules; prepare and distribute all corresponding Human Resources and/or Payroll forms for the Sections.
16. Prepare billing advices.
17. Perform the duties of a Cashier (Transit) as required.
18. Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
19. Perform other related duties as required.

**Qualifications**:

- Successful completion of Secondary School (Grade XII) Education with an additional one (1) year of post-secondary education (i.e. Office Administration Certificate or one (1) year of a Business Administration program from a Community College).
- Over one (1) year up to and including two and half (2½) years of related experience.
- Demonstrate organizational and administrative skills and ability to exercise judgement in procedures and methods used.
- Demonstrate interpersonal skills in dealing with the public, staff and outside agencies in a courteous and effective manner.
- Excellent use of English; verbally and in writing.
- French verbal skills and a good working knowledge of written French is required.
- Satisfactory health, attendance and former employment history.
- Must be physically capable of operating a vehicle safely, possess a valid driver's licence, and have an acceptable driving record and personal insurance coverage.

**How To Apply**:
We must receive your resume **before 11:59 p.m. on Wednesday, May 22, 2024.** For those providing a French language resume, please also include an English version.
- Ensure you attached a cover letter and resume. Acceptable file types are:

.doc
- .docx
- .txt
- .pdf
- .rtf

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

**Live outside Canada or new to Canada?**
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

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