Host - Restaurant

The Host will contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for Coast Hotels Food & Beverage operations.

**Responsibilities**:

- Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling basic inquiries
- Provides customer service by seating guests, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies
- Adheres to quality and industry standards when completing tasks
- Checks on guest satisfaction and follows up on requests where possible and appropriate
- Ensures the safety and security of the property, the ambassadors and guests when completing tasks
- Stocks supplies and maintains inventory levels
- Demonstrates a customer service attitude with internal / external contacts
- Other duties as required

**Skills/Knowledge/Experience**:

- Industry-specific certifications such as FOODSAFE and Serving It Right
- Hepatitis A vaccination recommended
- Professional attitude and appearance
- Excellent communication, interpersonal, and customer service skills
- Cash handling experience an asset
- Ability to multi-task
- High attention to detail
- Secondary school diploma preferred
- Strong time management and organizational skills
- Knowledge of health and safety regulations
- Knowledge of menu items
- Ability to work as part of a team and independently
- Workplace Hazardous Materials Information System (WHMIS) training an asset
- Exemplifies Coast’s core values and enjoys working in a culture of accountability
- Able to work a flexible schedule, which includes evenings, weekends and holidays