Bilingual Regional Operations Assistant

4 weeks ago

Belle River, Canada Landscape Effects Group of Companies Full time

Who is Landscape Effects Group of Companies? WE ARE A COMPANY WITH HEART

We are a dynamic bunch and our office environment is high-energy. Some say it’s ‘Sophia’ our Espresso machine, we say it’s our simple recipe to ‘Create Family’. Our team has a sense of belonging. We all have a purpose as part of the LFX family. No matter what your career direction, your skill, your passion is and your interests are, we have a place for you to grow within our growing family.

**Why work for Landscape Effects Group of Companies?**
- Be part of a leading team and grow your career
- Belong to a team and make a difference together
- Embrace the ‘uncomfortable’ and learn something new everyday
- Push boundaries and embrace challenge
- Encourage each other to grow so we can be the best version of ourselves

We have a saying“Everyone belongs here”so get ready to be part of something of BIG.

**Position Overview**:

- Manage large amounts of incoming calls - receive, direct and relay telephone/fax messages
- Work order management - Work order entry as it arrives from customer work order management systems
- Ensure the work orders are entered into the LFX log systems accordingly
- Work with territory managers and subcontractors obtaining approvals and ensuring information is updated
- Data entry - typing and general office duties as directed
- Miscellaneous duties as presented by Operations Managers
- Prepare service reports by collecting and analyzing client and sub-contractor information
- Forecast and track key account metrics
- Work and understand software used by clients

**Qualifications**:

- An energetic and forward-thinking individual with high ethical standards
- A strategic planner with sound technical skills, analytical ability, good judgement and strong operational focus
- A high level communication skill over the telephone
- A well-organized and self-directed individual who is "politically savvy" and is a team player
- An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
- A decisive individual who possesses a strategic focus as well as an operational, implementation and detail-oriented perspective
- Diverse experiences in managing a range of administrative areas of responsibility
- Ability to respond effectively to the most sensitive inquiries or complaints.

*Due to the seasonal nature of our business you may be required to work irregular hours in order to deliver the business objectives

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- On call

**Experience**:

- Administrative experience: 2 years (preferred)

**Language**:

- French (required)

Work Location: In person

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