Host/hostess (Temporary Full-time)

3 weeks ago

Ottawa, Canada FAIRMONT Full time

Company Description

Fairmont Château Laurier is the iconic hotel of Ottawa - Canada’s capital city. Built in the age of grandeur, Ottawa’s very own castle is a magnificent limestone edifice with turrets and masonry reminiscent of a French château. A symbol of timeless elegance, the hotel combines a distinctive blend of historic charm and modern efficiencies.

**What is in it for you**:

- Wonderful company culture - our colleagues are at the heart of all that we do
- Food & Beverage discount of 50% in our restaurants
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Comprehensive extended health benefits package
- Full rate of pay of $22.29/hour

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS**

**Job Description**:
Reporting to the Outlets Leadership Team, you are the beginning of an exceptional guest experience. As a Host, you will make our guests feel welcome from the moment they arrive Responsibilities and essential job functions include but are not limited to the following:

- Greet and seat guests in a warm and courteous manner
- Ensure all servers are distributed equal numbers of guests
- Be able to field any guest questions in an informed and professional manner
- Take and coordinate guest reservations
- Ensure guest satisfaction and compliance to Fairmont Hotels and Resorts Food & Beverage standards
- Other projects as assigned by the outlets manager on duty

**Qualifications**:

- Good knowledge of Window-based programs (word, excel, etc.)
- Comfortable with Microsoft Outlook and Internet based software
- Knowledge of Property Manager Computer System is an asset
- Good food and beverage knowledge
- ** Excellent communication skills in both official languages**:

- Friendly, courteous and able to work in a high paced environment
- Knowledge of the Ottawa area

Additional Information
**Physical Aspects of Position (include but are not limited to)**:

- Constant standing and walking throughout shift
- Occasional lifting and carrying up to 20 lbs
- Occasional kneeling, pushing, pulling
- Occasional ascending or descending stairs and ramps

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