Regional Account Sales Coordinator Lead

2 weeks ago


Burnaby, Canada Ritchie Bros. Full time

ABOUT US-
- The Lead Regional Account Sales Coordinator is responsible for effectively leading process execution and training for a team of Regional Account Sales Coordinators (RASC) and assigned Sales Territory Managers. The Lead RASC will engage directly with customers, Sales leaders, and inter-department business partners to resolve complex issues.

RESPONSIBILITIES
- In this role, you’ll:

- Proactively engages internal and external business partners to address complex business problems escalated by customers or the RASC team. Demonstrate impeccable customer-facing communication.
- Leads training efforts for RASCs and assists Sales Effectiveness Field Training Specialists with Sales Territory Manager onboarding. Maintains documentation libraries and delivers content and follow-up training to support adoption.
- Leads assigned projects to enhance Sales Support effectiveness, including process enhancement and sharing best practices. Utilizes reporting and metrics to measure the team’s results.
- Supports workload balancing for Regional Accounts Sales Coordinators during peak volumes or for special projects.
- Responsible for contributing to Sales Support strategic initiatives aligned to Ritchie Bros. strategic pillars

QUALIFICATIONS

**Here’s what you bring**:

- High School diploma, degree strongly preferred
- Minimum of 3 years working in sales or operations support

This job will require you to:

- Minimal traveling - perhaps 3 or 4 times a year to attend team meetings or training

**What We Offer**:
Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career - we’ve proven this throughout our 55+ years in business. And we'll take care of you along the way. Here’s how:

- Base salary + paid overtime
- Comprehensive medical and dental benefits
- RSP/401K and an Employee Share Plan, both with company match.
- Ongoing training, professional development, and tuition reimbursement.


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