Implementation Project Coordinator

3 weeks ago

Brampton, Canada Rogers Communications Full time

Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:

- Coordinate and manage the Implementation Planning and execution of Project and Operational initiatives on the Wireless, Wireline and IT Platforms and Networks.
- Handle multiple projects/tasks in a rapidly changing environment and interface effectively with internal/external groups to meet committed delivery dates and service levels.
- Assist Project Mangers/Program Managers on specific Project assignments.
- Coordinate the administrative tasks associated with the implementation of Technology activities/ initiatives on the Wireless, Wireline & IT Platforms/Networks as well as moves, additions and changes on the associated Elements and platforms.
- Actively work with Vendors to ensure professional services deliverables meet overall Program/Project requirements.
- Provide Technology Capital Investment Program Budget consolidation, analysis, reporting and communication
- Compile and communicate Project/Program Status reports and decks to stakeholders.
- Monitor and track the project milestones to accurately reflect project status.
- Perform risk and conflict assessments and support technical resources with conflict resolution.
- Act as interface towards Operations groups and quantify availability of resources to accommodate Project/Program scheduled activities
- Use multiple tools like Oracle, JIRA, Remedy, MS Office to
- Create and manage submission and follow-up of Implementation Change Tickets and provide timely communications to Project/Program Managers
- Track risks, issues, progress, action, decisions and manage project/portfolio and activities completion
- Coordinate Work Order / Work Tickets implementation with Engineering and Operations groups/primes

**Experience & Education**
- Post-Secondary degree in Engineering, Computer Science, Telecom or related field
- Minimum 3-5 years of work experience as Project Coordinator, preferably in an ICT environment
- Project Management certification would be an asset
- Previous experience managing network change tickets
- Strong working knowledge of MS Office suite - pivot table, formulas and macros for Excel; PowerPoint, Visio, MS Project, Remedy, SharePoint and Jira experiences would be an asset
- Strong verbal, written and interpersonal communication skills
- Ability to work on multiple projects concurrently and prioritize tasks

**Schedule**: Full time

**Shift**: Day

**Length of Contract**: Not Applicable (Regular Position)

**Work Location**:8200 Dixie Road (101), Brampton, ON

**Travel Requirements**: None

**Posting Category/Function**:Project Management & Engineering

**Requisition ID**: 289346

Posting Notes: Digital & Technology

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