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Project Coordinator

3 months ago

Markham, Canada ICON Media Communications Inc. Full time

**Primary Responsibilities**

Duties would include but not limited to:

- Develop and maintain working relationships with clients, understanding their specific needs and expectations
- Assist in managing and completing the technical aspects of the integration
- Assist with project status meetings with internal and external stakeholders, reporting on the progress of projects
- Communicate and work with AV subcontractors
- Identify risks and escalate where appropriate
- Organize, manage, and update the project document repository
- Troubleshooting escalated technical problems and drive the outcome of the escalation in a timely, professional, and courteous manner
- Properly document changes in projects by following change control procedures and maintaining a change control log
- Reviewing reports of financial levels with team members on a daily, weekly, and monthly basis
- Initiate and provide ideas for constant improvement of customer support, policies, procedures, and processes, etc.
- Other duties as assigned by the supervisor

**Desired Experience & Requirements**
- Knowledge in the AV field is an asset
- Knowledge in the Digital Media field is an asset
- Excellent oral and written communication skills
- Problem solving, strategic and organizational skills are an asset
- Knowledge of tools such as MS Project or Click Up is an asset
- Access to a reliable car to attend client meetings within the GTA
- Please note that ICON Digital requires a mandatory Criminal Background check prior to employment

**Key Competencies**
- Strong attention to detail
- Able to take initiative
- Possess the ability to multitask
- Organized, reliable and pays strong attention to detail
- Ability to work in a fast-paced and constantly changing environment

**ABOUT ICON**

ICON was established in 1995 and is a full-service design and signage agency and Canada’s leader in visual communications. ICON is based in Markham, Ontario and features 120,000 square foot state-of-the-art production facility with additional offices in New York, and Montreal. We have two unique divisions - ICON Visual specializes in wide format static graphics & signage and ICON Media specializes in digital signage solutions. We provide a unique one-stop agency for clients in retail, out-of-home advertising, digital, corporate / event marketing, hospitality, and consumer packaged goods (CPG) industries. Our corporate mantra is ‘ALL THINGS VISUAL’ since we offer the best of print and digital to meet the needs of today’s increasingly omnichannel driven marketplace.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Overtime

Work Location: One location