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Bilingual, Medical Receptionist

2 months ago

Ottawa, Canada Centretown Community Health Centre Full time

The Medical Receptionist is responsible for ensuring the smooth and efficient flow of clients in Primary Care. The basic functions of the position are phone and client reception, client intake, booking of appointments, chart preparation and maintenance, and rostering of clients.

**Requirements**:
**Essential**
- Secondary School Diploma or equivalent.
- Minimum two (2) years experience as a medical receptionist.
- Demonstrated ability to maintain confidentiality and use discretion.
- Typing 40 wpm.
- Strong organizational and interpersonal skills.
- Skills and experience working with a diverse population.
- Ability to work independently and within a multi-disciplinary team.
- Good problem solving skills.
- Excellent verbal communication skills.
- Ability to work some evenings and weekends.

**Desirable**
- Experience with a medical scheduling system.
- Experience working in a community-based health or social service agency.

**Language Designation**

English, written and spoken

French, spoken

**How to “express an interest” for this opportunity**:
Submit your letter of interest along with your resume on or before **August 7, 2023** by 11:59pm.

Please note the following:

- The file name for your resume should read:“ (last name)_(first name)_ Resume
- The file name for your cover letter should read: “ (last name)_(first name)_ Cover Letter

We thank all applicants for their interest. Only applicants invited to an interview will be contacted.

Centretown CHC has a mandatory COVID-19 vaccination policy, as such applicants must be fully vaccinated against Covid-19 and provide proof of vaccinations to be considered for employment. Reasonable accommodation will be considered for persons with medical exemption or other exemptions under the Ontario Human Rights Code.

**Résumé**

Le réceptionniste médical est responsable de s’assurer de la succession efficace et fluide des patients dans le service de soins primaires. Les tâches de base du titulaire de ce poste sont de répondre au téléphone, d’accueillir les clients, d’admettre les patients, de fixer des rendez-vous, de préparer et de garder à jour les dossiers et d’inscrire les clients.

**Exigences**
- Diplôme d’études secondaires ou l’équivalent.
- Minimum de deux ans d’expérience en tant que réceptionniste médical.
- Capacité avérée à maintenir la confidentialité et à faire preuve de discrétion.
- Aisance avec les systèmes fonctionnant sur Windows, et plus particulièrement avec les courriels, Microsoft Word et les bases de données.
- Capacité à dactylographier 40 mots par minute.
- Excellentes aptitudes interpersonnelles et organisationnelles.
- Expérience de travail auprès d’une population diversifiée et aptitudes connexes.
- Capacité à travailler de manière autonome et au sein d’une équipe multidisciplinaire.
- Bonnes aptitudes de résolution de problèmes.
- Excellentes aptitudes de communication à l’oral.
- Capacité à travailler occasionnellement les soirs et les fins de semaine.

**Souhaitables**
- Expérience du travail avec un système de gestion d’horaires médicaux.
- Expérience de travail dans un organisme communautaire de services sociaux ou de santé.

**Désignation linguistique**

Anglais (écrit et parlé)

Français (parlé)

**Mode de soumission d’intérêt pour ce poste**:
Envoyez votre lettre de présentation et votre curriculum vitae d’ici **le 7Août 2023**, 23 h 59.

Veuillez prendre note des informations suivantes:

- Votre courriel doit avoir pour objet « **Réceptionniste médicale bilingue **».
- Votre CV doit être nommé ainsi : « (Nom de famille) _(Prénom)_CV ».
- Votre lettre de présentation doit être nommée comme suit : « (Nom de famille)_(Prénom)_Lettre de
présentation

La politique de vaccination COVID-19 du CSC Centretown stipule que tous les postulants doivent obligatoirement être vaccinés et en fournir la preuve. Des mesures d’adaptations raisonnables seront envisagés pour les personnes bénéficiant d’une exemption médicale ou pour des raisons protégées selon le Code des droits de la personne de l’Ontario.

**Salary**: $20.99-$25.29 per hour

Schedule:

- 8 hour shift
- Evening shift
- On call
- Weekends as needed

Ability to commute/relocate:

- Ottawa, ON K2P 2N6: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2023-08-07

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