Aftersales Readiness Manager

7 months ago

Ajax, Canada Volkswagen Group Canada Full time

**Aftersales Readiness Manager**
- GAS000004

Primary Location Canada-Ontario-Ajax

**It’s more than a Career, it’s a Passion**

We love our cars, but it’s the people behind them who make them what they are. To build great cars, we need great people. That’s why Volkswagen Group Canada pays competitive salaries, offers fringe benefits, and provides unique opportunities for personal and professional growth. We encourage and reward initiative, creativity, teamwork and performance within a fast-paced, stimulating environment. And did we mention that there are really cool Volkswagen and Audi vehicles all over the place?

**We are currently looking for an **Aftersales Readiness Manager** at our Corporate Offices in Ajax, ON**

Under the direction of the Sr. Director, Technical Services, Group Academy & After Sales Readiness, you take the leading role on all identified Group Aftersales Readiness topics and projects. This will include the administration, coordination and project management aspects, for the development and delivery of the topics / projects.

*** This is a hybrid flex model, based out of Ajax, ON**

**Responsibilities**:

- VGCA lead for the Aftersales Readiness, including AS, budgets & compliance.
- Aftersales Readiness: Ensure Aftersales readiness planning and checks for market launches of new products in line with brand’s methodology.
- Standard Management: End 2 End responsibility for implementation of standard management based on brand’s legal framework.
- Dealer Quality: Prepare improvement programs to support dealer quality
- Service Core Process: Support brand discussions and implementation of Service Core Process
- Ensures the projects objectives are aligned with strategic objectives using business cases, project submissions and/or other supporting documentation.
- Establish and manage the required project budget and all necessary approvals and VGCA compliance
- Establish and execute the required contractual agreements with the required project or supply vendors
- Planning for projects using gap analysis, requirements gathering and other scoping exercises as well as preparing time and budget estimations, risk mitigation plans and other preliminary project planning activities.
- Executes projects using the project delivery process and be consistent with project management methodologies throughout the project lifecycle.
- Develops project resource strategies, tools, and specialized support necessary to maintain project momentum, control project constraints (scope, schedule, costs, quality) and reach project milestones.
- Manage communication to team and key stakeholders and ensure changes/impacts to the project status, timeline, cost and risk is communicated in a timely manner.Ensure project schedules, delays, issues, risks and changes to projects are recorded in the project management system for future reporting.
- Fosters and maintains positive rapport and good relationships with multiple business units and team members.
- Develop project plan for product-specific projects using standard templates and update as needed in collaboration with Project Owner, team members and other stakeholders.
- Work with project team members to ensure timely completion of tasks as per the project schedule.
- Work closely with functional area managers to resolve schedule conflicts for team members and shared resources.
- Ensure project status report and templates are maintained up to date and accurate and circulated to stakeholders on agreed upon schedule.
- Investigate and escalate project issues as required to ensure issues are effectively resolved to minimize impact to project timeline.
- Develop risk management plan at project initiation and maintain throughout the project lifecycle.
- Prioritize and manage own workload and the workload of project team members in order to deliver quality results and meet timelines.
- Compliance

**Contracts & Vendor Management**
- To be a liaison with Vendors/suppliers to Volkswagen Group Canada [VGCA]. This role will ensure that the service levels are being met by our chosen vendor and act as the liaison between the Brand/s and the vendor.
- Timely contract review and execution
- Support the VGCA purchasing process for vendor selection, on-boarding and vendor management.
- Responsible for the budget and invoice review / submission and payments
- Responsible for Invoice / Purchase Order tracking
- Schedule bi-weekly/monthly/quarterly reviews as required. Action plans as required.
- Ensure that KPIs [Brand/Vendor] are met (if applicable)
- Where applicable, support, validate & approve the on boarding process of vendor employees [access to VGCA IT / security]
- Submit and review change request proposal from the vendor
- Report issues/successes to the brand owners as required
- Main point of contact for vendor contract/KPI topics.
- Seek regular feedback from both Brands

**Qualifications**:

- Bachelor’s Degree in Business / Project Management or related field

  • Manager, Digital Business Integration

    6 months ago

    Ajax, Canada Audi of America Full time

    Canada-Ontario-Ajax **We could offer you an ordinary career.** **Trouble is, we only deal in the extraordinary.** **Find yourself in the driver’s seat. Find yourself at Audi.** Audi stands for excellence. Innovation. High Performance. Sophisticated. Sporty. Progressive. Just as Vorsprung durch Technik brings out the best in our vehicles, a career with...

  • Store Manager

    6 months ago

    Ajax, Canada Moores Full time

    **Job Description**: **Position Title: Store Manager Reports To: Regional Manager**: **Job Overview** The Store Manager is responsible for the overall performance of the individual store location that he/she manages, as well as the multiple businesses contained within (retail, rental, custom and tailoring). He/She must be a sales coach and leader,...

  • Assistant Manager

    3 months ago

    Ajax, Canada Salon by Mango Full time

    **Job Overview** Are you ready to elevate your career by taking it to the next level? Do you strive for perfection and are you passionate about what you do? Salon by Mango is seeking an experienced Assistant Manager to join our growing team! The Assistant Manager leads from the ground up. Our unique operational style requires oversight and accountability...

  • Manager

    6 months ago

    Ajax, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Manager

    6 months ago

    Ajax, Canada Boutique La Vie En Rose Full time

    **Join a diverse and talented team** For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Store Manager

    6 months ago

    Ajax, Canada Winners Full time

    **Amanda discovered MENTORSHIP working at TJX** Having worked in all three of our stores - Winners, HomeSense & Marshalls, Amanda advanced her career by ensuring her team members are prepared to rise to challenges. At TJX, we mentor and train you to fully understand our business, because we want you to succeed! **What you’ll discover** Eligible...

  • Hairstyling Instructor and Educator

    6 months ago

    Ajax, Canada Canadian Beauty College Full time

    Are you ready to make a difference in the lives of students by mentoring and inspiring a new generation of up and coming Hairstylists? We are looking for dynamic, outgoing, and creative Hairstyling educators to join our rapidly growing team. Canadian Beauty College is a well-established, Canadian owned, private career college with 5 locations in the GTA. We...

  • Meat Manager

    7 months ago

    Ajax, Canada No Frills Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®. At No Frills, we succeed...

  • Store Manager Durham Centre Mall

    7 months ago

    Ajax, Canada Marshalls Full time

    **Rocco discovered EMPOWERMENT working at TJX** Being listened to and feeling respected is something everyone wants, and that’s certainly true of Rocco’s experience as a leader in our stores. We want our people to take pride in their work and we empower them to make decisions to go above and beyond! **What you’ll discover** Eligible Associates can...

  • Security Supervisor

    4 months ago

    Ajax, Canada Great Canadian Entertainment Full time

    Casino Ajax is seeking a Full-time Security Supervisor! Under the general direction of Security Shift Manager & Security Manager, this position is responsible for the protection of company assets and contributing to a safe and welcoming work environment for all team members. Above all else, management must lead by example to create Great Experiences and...

  • Business Marketing Team Field Manager

    6 months ago

    Ajax, Canada OSL Direct Services Full time

    Overview: **Business Marketing Team, Field Manager** OSL is a people-first, award-winning company that provides outsourced sales solutions for some of North America’s largest Fortune 500 companies. We believe in great people doing greater things, every day. At OSL, we hire passionate, driven people to be those sales leaders who are ready for their next...

  • Dental Assistant

    2 weeks ago

    Ajax, Canada AssociateRecruiter.com Full time

    Join a Thriving Private Practice as a Treatment Coordinator!Be part of a tight-knit, long-term team that prides itself on providing exceptional care to the community. This private practice is currently a one-doctor clinic, soon to expand to two doctors, supported by 2 RDHs, an office manager, and 2 CDAs.About the Role:We’re looking for a Treatment...

  • Sales Agent

    6 months ago

    Ajax, Canada Vitonia Full time

    Are you a highly motivated and competitive sales professional with a passion for driving results? Our company is seeking a Sales Rockstar to join our team! As a Sales Rockstar, you will be responsible for selling our products and services to potential customers while building strong relationships and achieving sales targets by using face-to-face sales. We're...

  • Sales Agent

    7 months ago

    Ajax, Canada Vitonia Full time

    Are you a motivated and competitive sales professional with a fervor for achieving outstanding results? Our company is in search of a Sales Rockstar to become a valuable part of our team! As a Sales Rockstar, your primary responsibility will be to sell our products and services to potential customers, establishing robust relationships and meeting sales...

  • Autism Therapy Asssitant

    3 weeks ago

    Ajax, Canada Grandview Children's Centre Full time

    **Every child and youth living at their full potential** **About Grandview Kids** **Autism Therapy Assistant (Contract Full-Time) - 2 Positions** **- 37.5 hours per week (1FTE)** **- Salary: $28.44 - $33.96 per hour, depending upon experience** **- Contract Duration: December 2024 - December 30th, 2025** **- Onsite / In Person** **Summary of...

  • Autism Therapy Assistant

    1 month ago

    Ajax, Canada Grandview Children's Centre Full time

    **Every child and youth living at their full potential.** About Grandview KidsGrandview Kids provides an array of specialized programs, rehabilitation services, and outpatient clinical treatments to children and youth with physical, communication, and developmental needs. Programs and services - which are delivered at the Centre, in the community, at...

  • Manager, Privately Held Business Group

    4 days ago

    Ajax, Canada Doane Grant Thornton Full time

    **Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like...

  • Full Time Sales Agent

    6 months ago

    Ajax, Canada Vitonia Full time

    Are you a highly motivated and competitive sales professional with a passion for driving results? Our company is seeking a Sales Rockstar to join our team! As a Sales Rockstar, you will be responsible for selling our products and services to potential customers while building strong relationships and achieving sales targets by using face-to-face sales in...

  • Private Trombone Teacher

    3 months ago

    Ajax, Canada Greater Toronto Music School Full time

    Music Teacher is the name, trombone is the game, and the world-class MVP is… YOU!You’re ENERGETIC, FRIENDLY and EFFICIENT as all heck! You love a fast-paced environment and high-quality music education is your JAM!If you’re looking for THE BEST place to advance your music teaching career, then Greater Toronto Music School might be the place for...

  • Tree Planting

    2 months ago

    Ajax, Canada Lovam Landscaping Full time

    **Job Summary** **Duties** - Prepare planting sites by clearing debris and ensuring soil is ready for tree installation - Operate bucket trucks and rigs safely to access planting locations - Plant trees according to specified guidelines, ensuring proper depth and spacing - Conduct landscape maintenance tasks, including mulching, watering, and pruning as...