General Manager, Corporate Services

3 weeks ago

Canmore, Canada The Town of Canmore Full time

**Why work for the Town of Canmore?** Our team is professional, fun, dedicated, and passionate about our community, this work, and the endless opportunities for adventure in our magnificent Rocky Mountain environment. Canmore provides a landscape like no other, with challenges that are legislative, geographical, natural, human, and animal. If you are looking for an opportunity to contribute to community of Canmore and challenge your leadership and strategic thinking skills, we have the right career building opportunity for you.

**People are our Priority**

Reporting directly to the Chief Administrative Officer (“CAO”), the General Manager of Corporate Services (“GMCS”) is a key leadership role at the Town of Canmore (“Town”), critical to the success of our organization. The incumbent will provide day-to-day leadership, support and guidance to fundamental corporate programs and services in the following municipal departments: Human Resources, Finance, Communications, Information Technology, and the Municipal Clerk’s Office. The GMCS will guide the corporate service teams through the formation of strategic partnerships with council and community, direct the creation of strategic plans, and support the development of technical and influential leaders throughout the organization.

The General Manager of Corporate Services is a culture champion who plays a central role in keeping our organization and its activities aligned with core values, vision, and goals. The reward in this position is in leading, mentoring, and engaging others in ways that ensure our vision is being realized. This role will be responsible for maintaining trusting and productive relationships with both council and administration and guiding projects through to completion in a manner that is collaborative, sustainable, and strategic ensuring organizational and community resilience into the future.

This is the perfect role for an active leader with a collaborative work style, who can translate visionary and strategic thinking into concrete results through the mobilization of talented people and diverse resources. It is of primary importance that the General Manager of Corporate Services maintains solid working relationships and a smooth flow of work between departments and ensures that the division meets or exceeds the objectives set by the CAO and Town Council. This individual will not only be needed to lead but will also need to perform some technical work to support their team. The reward in this position is in engaging others in ways that ensures our vision is being realized and playing a key role in keeping our organization and its activities aligned, in maintaining a trusting and productive relationship with council, and in delivering on projects and initiatives.

**Core Responsibilities**
- Lives and leads our organizational culture ensuring its adaptability, inclusiveness, and resilience
- Effectively puts people first
- Maintains a high degree of personal integrity and commitment by being a role model for the Town’s core values
- Aware of Truth and Reconciliation Calls to Action, issues of social justice, and equity, diversity, and inclusion and displays a commitment to addressing these issues and working toward developing a welcoming and inclusive organization and community
- Plays a critical role in creating and promoting a healthy, safe and respectful culture in accordance with the roles and responsibilities identified under the Town’s Health & Safety Management System
- Promotes a positive, professional image of the Town
- Communicates and addresses issues and concerns as they arise, with the person most appropriate for a full and respectful resolution
- Takes pride in the organization, its work culture and its people
- Behaves in alignment with Town’s values and policies; identifies when things are out of alignment and acts as an agent for positive change
- Facilitates alignment between corporate service teams, the organization, council, and partner organizations
- Provides mentorship and assistance to direct reports with navigating political directions
- Provides leadership, coaching and strategic support to Corporate Service leaders in the development and implementation of budgets, personnel management, and business plans
- Involves and inspires others to determine solutions, fulfill their accountabilities, and foster alignment with the Town’s visions and goals
- Intentionally and purposely develops self and others
- Demonstrates a willingness and commitment to learning over time for improved service delivery and organizational effectiveness
- Is an active and effective member of the Corporate Strategic Team (“CST”)

**Qualifications**
- Bachelor’s or Master’s Degree in a municipal government-related field such as Public Administration, Business Administration, Finance, Human Resources, Information Technology, Leadership - required
- Advanced professional leadership development education, trainin

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