Associate, Operations

4 weeks ago

Toronto, Canada Mindshare Full time

Title: Associate

Team / Department: Media Buy Enablement Operations

Mindshare was born in Asia in 1997, a WPP start-up with a desire to change the media world. Now we are a global network with 116 offices in 86 countries and billings of $17.9bn. We are the largest agency in GroupM, WPP’s Media Investment Management arm, which is the #1 media holding group globally.

We aim to be our clients’ lead business partner and to grow their business. Mindshare Canada does this through speed, teamwork and purposeful provocation and by operating as a network of networks rather than a rigid hierarchy. When our clients have a problem, a challenge, a product or even a thought, we are proud to be their first port of call. We partner with some of the world’s largest and most recognizable brands, and our role is to make our clients’ brands more famous and more profitable. We sit today uniquely placed at the crossroads of media, data, technology and content and there is no other business partner who can have as transformative an impact on our client’s businesses as we can.

Whenever and wherever you join us, you open a door to opportunities in any and all aspects of media, technology and innovation. We will encourage you to break the rules, knock things down, rebuild them better, and push the boundaries of what’s possible. Our success takes a team of people who are invested in our culture, each other’s success, and their own growth, and together we make Mindshare Canada the place where we do the best work of our career.

OVERVIEW:
Our Media Operations team plays a key role in implementing the organization’s strategic vision and enabling operational excellence. Working in collaboration with internal and external stakeholders to ensure smooth business practice.

The Associate, Media Buy Enablement of Operations plays a critical role in ensuring that buy management activities and deliverables are executed on time at a high-quality level.

In this role you are responsible for coordinating and executing all day-to-day campaign buy administration activity for assigned client brands and campaigns, under the direction of a Media Operations Supervisor or Manager. You will be a key team member, working within our buy management processes and systems to ensure client orders are processed and monthly bill/pay activities are managed throughout the buy management process, within client approved budgets. This role includes developing positive and assertive relationships with planning and trading teams to effectively implement the client order, buys, billing, actualization and payments, in accordance with GroupM Standard Operating Procedures.

YOUR IMPACT:
- Day to Day pro-active coordination and execution of campaign initiation, activation, actualization and reconciliation activities in the campaign/buy lifecycle / RACI for your designated clients/brands and team-
- Works progressively to owning process and being able to quality assurance review of campaign inputs and changes, ensuring accurate and seamless execution-
- Establish a meaningful relationship with planning, trading and hybrid teams at the agency and GroupM Services to ensure key deliverables required for smooth campaign buy management processes-
- Understanding of Tactical Plans and how to effectively initiate and activate a campaign-
- Ensure campaign timelines are adhered to in the client order, bill and pay processes;-
- Consult and guide all stakeholders on Standard Operating Procedures and Best Practices in a tactful, but assertive method, leveraging Operations managerial support or counsel, when needed-
- Where, applicable, manage and control Media Purchase Authorizations process, including implementation and routine monitoring;-
- Monitor and ensure accurate Budget allocation of Media Purchase Authorizations to Campaigns-
- Ensure the completeness of all media buys to ensure timely and accurate billing using relevant reports and tools in advance of billing deadlines-
- Participate and contribute to client team meetings around client orders, billing and vendor payables status, bringing pending issues to completion;-
- Mentorship/Teaching, where applicable, Media Teams; leveraging appropriate support when needed-
- Progressively work across and evolve your knowledge of different buy management / administration platforms, including Mediaocean and related systems.- YOUR QUALIFICATIONS:
- College Diploma in a Marketing, Financial, or Project Management field, or equivalent experience is an asset-
- A keen interest in Media and learning the end-to-end media process for all channels-
- Attention to detail and an aptitude toward basic math-
- Some knowledge of MS Office suite (Excel, Word, PowerPoint, Teams and Planner, workflow tool) is an asset- YOUR QUALITIES:
- Embraces the Mindshare Growth Mindset by exhibiting adaptability, inclusivity, sincerity, curiosity, entrepreneurial spirit, and teamwork-
- Excellent verbal and written communication skills; strong

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