People Business Partner/er Specialist

2 weeks ago

Mississauga, Canada Guidewire Software, Inc. Full time

Guidewire is looking for an HRBP representative in the Toronto area. This hybrid role will provide partnership and coverage to approximately ~250 CAD employees and also act as an Employee Relations Specialist. You will our colleagues in the AMER region on all ER issues, specializing in Canada law/benefits, and be of the broader People Business Partner Team.

You will partner directly with employees and the management community to provide end-to-end management of ER matters in the AMER regions.
- This will include consulting and managing performance improvement plans, investigation cases, identifying trends and insights and awareness of legislative changes for the employer-employee relationship.

You will provide expert judgment and advice to the management community on a wide range of employee matters and conflict resolution.
- A key part of your role will also be to ensure adherence to company policies and promoting a positive employee experience.

**Responsibilities**:

- Conduct proactive research on upcoming legislation and compliance and facilitate project management with relevant COEs, Compliance lead and other GW functions e.g., pay transparency, pay equity, legal leadership training, etc.
- Support the management community in interpreting a wide range of policies and legal requirements in AMER such as code of conduct, disciplinary and grievance, discrimination, bullying and harassment.
- Identifying a fair and inclusive process appropriate for employee concerns or grievances including overseeing employee fact-finding
- Effectively support and guide management with goal setting, employee performance issues, PIPs, and any resulting conflict
- Partner with the wider HR Business Partner team and leverage their experience and insights of functions to support engagement and achieve the right outcomes
- In conjunction with the HR Business Partner team and internal legal counsel, implement employee relations programs and initiatives including training on best practice, intervention strategies, etc.
- Staying attuned to organizational and operational changes across AMER to identify potential employee relations risks and develop plans to address proactively.
- Review metrics and identify trends across the region. Use this data to recommend solutions or policies required to influence the trends
- Ensure internal processes and procedures are in line with legislative requirements and best practice in each country in AMER.
- Build a case management process and track all cases across the region.
- Influence employee experiences with compliance and policies, e.g., new hire orientation, policy refreshes, etc.
- Maintain good communication and positive relationships with both the management community and employees to promote employee satisfaction
- Raise awareness of any legislative changes at a country-specific level that would need to be incorporated into policies or processes.

**Skills and Experience**:

- 4+ years in HR, Employee Relations
- French speaking is a plus
- Knowledge and understanding of the employment laws across AMER
- Experience of managing employee relations issues and cases
- Strong skills in conflict resolution and coaching management
- Collaborative with the ability to influence management
- Results focused, driving case resolutions in a timely manner
- Ability to recommend improvements and changes to ensure legal requirements are met and we’re aligned to best practice
- Degree in HR, Law, or a related discipline highly desired

**About Guidewire**

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

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