Host/hostess

8 months ago

Owen Sound, Canada East Side Mario's | Owen Sound Full time

A** Host/Hostess** is the first person the guest sees and the last: you are the face of the restaurant As a host/hostess, you will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

**What you will do**:

- Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
- Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
- Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
- Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
- Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

**Perks of the job**:

- Great pay
- Flexible schedules
- Growth opportunities

**REQUIREMENTS**:

- Ability to communicate (speak, read, and write) in English.
- Basic computer skills.
- Ability to work in a high volume, fast-paced work environment.

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