Residence Service Assistant

2 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:03/28/2024
**Req ID**: 36702
**Faculty/Division**: VP - Operations and Real Estate Partnerships
**Department**: 89 Chestnut Residence
**Campus**: St. George (Downtown Toronto)
**Position Number**: 25416

**Description**:
Under the direction of the Rooms Manager and Rooms Supervisor, the Residence Services Assistant will assist with various unit inspections, and general administrative duties. The incumbent will be responsible for gathering information, maintaining statistics and following up with the departments involved. Other duties the incumbent will be responsible for include but are not limited to, updating the unit status, recording and reporting of information and tracking work orders.

**QUALIFICATIONS**:
**Education**:

- Two (2) year post-secondary diploma or equivalent combination of education and experience.

**Experience**:

- One (1) year relevant office experience,
- Three (3) years housekeeping/cleaning environment experience, preferably in a residence or hotel.
- Demonstrated experience working in a fast
- paced environment.

**Other**:

- Must be proficient in MS Word and Excel.
- Accurate keyboarding skills along with the ability to operate office equipment (fax, photocopier etc.)
- Must be extremely detail oriented.
- Excellent organizational skills and ability to effectively handle more than one task at a time.
- Ability to work independently and with others.

**Unit Inspections**:

- Coordinate and schedule inspections and send notices of entry to occupied units.
- Complete unit inspections to determine condition of rooms, and identifies safety, repairs, housekeeping and pest control concerns. In addition, electronically inputs, track and follows up on inspections.
- Complete corridor walkthroughs to identify fabric damages, lighting/exit light concerns and other safety issues.
- Clerical duties involve photocopying, sorting and filing reports.
- Maintain an electronic database to track inspections and produce reports.
- Complete general duties as assigned.

**Duties**:

- Assign, check and update arrivals and departures for the day and coordinate with the front desk.
- Daily change/update rooms status in the system.
- Report and record any maintenance issues in the building.
- Complete daily work assignments for all Housekeeping staff.
- Assist the room supervisor in ensuring condition of rooms are up to standard.

**Please note**:

- There are two (2) positions available
- This is a casual position for the summer months from April to September
- Hours of work will vary, includes evenings and weekend

**Closing Date**: 04/05/2024, 11:59PM ET
**Employee Group**: USW, Casual
**Appointment Type**: Budget - Casual
**Schedule**: Hours of work will vary, includes evenings and weekend
**Pay Scale Group & Hiring Zone**:$20.40 per hour
**Job Category**: Facilities/Ancilliary Services

**Lived Experience Statement

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