Host/hostess
7 months ago
**Work place **:1050 Rue De La Gauchetière O, Montréal, QC H3B 4C9
**Status**: Full time
**Salary**: 23.23$ per hour
Acquired in 2018 by Tidan, this hotel is located in the heart of the Montreal metropolis. The Marriott Château Champlain is a 1-minute walk from the metro, accessible by an underground route, adjacent to the Bell Centre and also by 1000 de la Gauchetière. This iconic and emblematic hotel in Montreal was completely renovated in 2021, with 36 floors, 614 rooms, 13 suites, 25 meeting rooms and can accommodate up to 1000 customers. If you are looking for a stylish and modern work environment, join the inspiring team of one of the largest hotels in downtown Montreal.
**Who are we**:
**Why join our team**:
Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. A bonus is also provided via our referral program and more.
Social life is at the heart of the company, especially after the pandemic, each hotel has a social calendar. The Tidan Human Resources team is always there to listen to you and support you on your journey through the company.
We believe in teamwork and are committed to creating a high-performing team whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.
Your mission is to welcome and guide customers, as well as inform them about the products and services offered in the establishment. As a host/hostess, your responsibilities include:
- Welcoming guests warmly and personally;
- Managing dining room reservations;
- Assigning tables to guests;
- Ensuring cleanliness and order in the dining room service areas;
- Handing out menus to customers and ensuring prompt service;
- Assisting with service during peak periods, if necessary;
- Respecting hygiene and cleanliness standards and procedures.
**Required Profile**:
- Welcoming guests warmly and personally;
- Taking and confirming guest reservations;
- Assigning tables to guests;
- Respecting hygiene and cleanliness standards and procedures;
- Following Marriott and company standards;
- Having sales and customer service skills;
- Demonstrating professional attitudes and behaviors such as good memory, verbal communication skills, stress tolerance, physiognomy, etc.;
- Having knowledge of the immediate area and tourist points of interest;
- Having knowledge of the OpenTable system.
***Required Experience**:
- Having similar experience in a large capacity establishment for at least one (1) season.
**Education**:
- High school diploma (DES).
**Languages**:
- Bilingualism (French and English) is required in this position as we serve an international clientele.
**Availability**: weekdays and weekends.
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