Host/hostess
3 months ago
Job Summary:
As a host/hostess at our Thai restaurant in Montreal, you will play a crucial role in creating a welcoming and pleasant dining experience for our guests. Your primary responsibilities will include greeting and seating guests, managing reservations, and assisting with various front-of-house tasks. You will work closely with the restaurant staff to ensure smooth operations and exceptional customer service.
**Responsibilities**:
1. Greeting and Seating Guests:
- Welcome guests with a warm and friendly attitude upon their arrival.
- Manage the waiting list during peak hours and estimate wait times accurately.
- Escort guests to their tables and ensure they are comfortable.
2. Reservation Management:
- Answer phone calls and assist guests with making reservations.
- Maintain an organized system for managing reservations and seating arrangements.
- Communicate with the kitchen and servers to ensure efficient seating and timely service.
3. Customer Service:
- Provide exceptional customer service by promptly addressing guest inquiries and concerns.
- Offer menu suggestions and inform guests about daily specials.
- Maintain a good knowledge of the restaurant's offerings, including food and beverage options.
4. Front-of-House Support:
- Collaborate with the waitstaff and management to ensure efficient operations.
- Assist in setting up and cleaning tables, as well as maintaining the cleanliness of the dining area.
- Support the team during busy periods, including helping with takeout orders and coordinating with delivery drivers.
5. Multilingual Skills:
- Utilize bilingual skills (English and French) to communicate effectively with guests and staff.
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 35 per week
**Salary**: $18.00-$20.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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