Technical Writer

4 weeks ago


Mississauga, Canada Red Oak Technologies Full time

**Company Overview**

Red Oak Technologies Inc is an engineering services and solutions company based out of Toronto. The company’s agile team delivers on innovative and cost efficient services and solutions in the Telco sector. It proudly calls some of the largest operators, equipment vendors, enterprises and public sector organizations as its partners and customers.

**Position Summary**

We are looking for a talented and experienced Technical Writer to join our team and help us create high quality technical documentation related to network, equipment and designs. As a Technical Writer, you will work closely with our engineers and product managers to create user manuals, installation guides, system documentation, and other technical materials.

**Responsibilities**
- Write, edit, and proofread technical documentation, including user manuals, installation guides, system documentation, and other technical materials.
- Work closely with the lead technical writer, product managers and engineers to understand product features and capabilities and translate technical information into clear and concise language.
- Develop and maintain documentation templates, style guides, and other tools to ensure consistency and accuracy in all technical materials
- Collaborate with cross-functional teams to ensure that technical documentation is aligned with product development timelines and requirements
- Continuously review and update documentation to ensure accuracy, completeness, and relevance to the product and its users.

**Requirements**:

- Proven experience as a technical writer, preferably in the telecom industry
- Excellent written and verbal communication skills
- Strong attention to detail and ability to produce high-quality documentation
- Familiarity with telecom radio systems, networking, and wireless technologies would be desired but not mandatory
- Ability to work collaboratively with cross-functional teams in a fast-paced environment

**Salary**: $47,190.55-$96,488.88 per year

Work Location: Hybrid remote in Mississauga, ON L6H 5A8


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