Receptionist
3 weeks ago
**Receptionist - On Call**:
DIVERSEcity Community Resources Society Surrey, BC
We are currently recruiting for the role of **Receptionist (casual, on-call)** to join our team in Surrey, BC. Coverage may be required at any of the following locations**:Community Campus**, **Surrey City Centre **and** Newton Town Centre.**
**Key Responsibilities**:
- Answers calls on a busy switchboard and redirects appropriately.
- Greets clients in a professional manner and directs enquiries to the appropriate staff member or alternate agency;
- Monitors visitor waiting area and reports suspicious behavior. Documents unusual occurrences in a timely manner on the appropriate form;
- Maintains in-depth knowledge of programs to provide general information to the public as necessary;
- Assists the administrative staff calling clients when seats are available, registers students and maintains the student records by opening and closing student files;
- Performs clerical functions such as photocopying, scanning and faxing;
- Oversees volunteers and practicum students who are assigned to the reception area;
- Maintains staff sign-in sheets and is aware of staff’s whereabouts so as to efficiently deal with calls and client inquiries;
- Ensures reception area is tidy, brochure racks and forms are well stocked, the bulletin board is current and a professional atmosphere is maintained.
- Post-secondary training in Office Administration;
- Minimum 2-years’ experience in an office environment;
- Exceptional written and oral English language communication skills;
- Computer and internet skills, including Microsoft Office, iCare and other databases;
- Minimum 50 WPM, typing speed;
- Experience working in funded programs and non-profit, preferred;
- Second language an asset;
- Ability to work independently and collaboratively in a dynamic group environment.
This position requires union membership. A Criminal Record Check is a requirement of employment.
**APPLICATION REQUIREMENTS**:
**ADDITIONAL INFORMATION**:
**About DIVERSEcity**
We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.
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