Receptionist

3 weeks ago

Burlington, Canada Valour Group Full time

**COMPANY OVERVIEW**

Pro Funds Mortgages is an exclusive mortgage brokerage that caters to professionals in real estate, offering financing and mortgage investing.

We are a part of a collaborative group of real estate-based companies, known as One Real Estate Enterprise, with a diversity of offerings such as a real estate investment, developments, construction, property management, vacation rentals, and a nationwide real estate TV show.

**JOB SUMMARY**

Reception acts as the main contact for various office vendors, maintaining an organized office space, and performing a range of administrative tasks. The incumbent implements and maintains key administrative processes to help the business run efficiently and effectively.

**SPECIFIC RESPONSIBILITIES**
- Delivers an excellent client, visitor, and employee experience with professionalism and enthusiasm.
- Welcomes office visitors and announces their arrival to the appropriate party.
- Maintains and creates various processes, as required, to ensure the business runs efficiently and effectively.
- Identifies areas of improvement and works with management to recommend and implement new procedures.
- Receives, assesses, and directs all incoming calls on multiple phone lines to appropriate departments and/or respective team members.
- Acts as the primary point of contact for organizational service providers such as cleaners, couriers, and office vendors, etc.
- Processes and distributes incoming mail, prepares outgoing mail, arranges for couriers (packaging / preparing necessary materials, printing labels, and calling couriers), while ensuring proper record keeping.
- Assists with corporate administrative tasks such as preparing cheques for vendor pickups, creating labels for mailing and filing purposes, database entry and filming, etc.
- Coordinates office meetings and activities, including scheduling and maintaining boardroom bookings.
- Ensures office spaces are organized, tidy, and appropriately stocked with necessary items (marketing materials, branded materials, office supplies, kitchen supplies, etc.)
- Provides general upkeep and maintenance of office including monitoring inventory for ordering printer supplies, office stationery and supplies, etc.
- Coordinates kitchen areas by ensuring adequate supply of coffee, water, beverages, and other kitchen supplies and ordering as required, ensures dishwashers are emptied in the morning.
- Responsible for opening office in the morning (unlocking doors, turning on lights, etc.) and closing various areas at the end of the workday (locking meeting room doors, locking main doors, shutting down lights, etc.)
- Responsible for sending companywide communications, as required.
- Other reasonable duties as required.

**QUALIFICATIONS AND REQUIREMENTS**
- A minimum of 2 years of directly related work experience as an Administrative Assistant, Receptionist or in a similar capacity required.
- Excellent computer skills, with working knowledge of Microsoft Office Suite.
- Advanced knowledge of merge functions using Word, Excel, and Adobe.
- Knowledge of office technology including printers, photocopiers, fax machines, multi-channel telephone systems and postage machine.
- Exceptional communication skills both verbal and written.
- Excellent multi-tasking and organizational skills.
- Demonstrated customer service experience delivering exceptional customer experience in an administrative environment.
- Excellent time management skills, capable of working in a fast-paced environment, performing ad-hoc administrative duties, as required.

**WHAT WE OFFER**

We are a work environment that cares about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. At One Real Estate Enterprise, you will have the ability to make a difference and have a lasting impact. We are committed to continuous learning and professional development with excellent opportunity for advancement within the organization.
- Join a dynamic, collaborative, high-performing team of professionals.
- Work in a modern, spacious office, with impressive amenities.
- Excel with opportunities professional development and career advancement.
- Participate in frequent employee engagement events.
- Receive a competitive salary and health benefits plan.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

Ability to Commute:

- Burlington, ON L7N 3T2 (required)

Work Location: In person

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