See more Collapse

Bilingual Call Center Operator and Administrative

2 months ago

Brantford, Canada The Marco Corporation Full time

**ACCOUNTABILITY**

Accountable to the Client Services Manager.

**JOB SUMMARY**

**BACKGROUND/QUALIFICATIONS**

1) Proficient communication in both the English and French Language verbal and written.

2) Must have secondary education and 2-3 years’ experience in Customer service and data entry.

3) Proficient in Microsoft Excel (intermediate to advanced), Word (intermediate), Business communications, and/or Time Management

4) Must have excellent organization, communication, and multi-tasking skills.

5) Possess good basic keyboarding skills/experience

**KEY RESPONSIBILITIES**

**1)** **Receive and respond to incoming calls to Consumer service lines or specific program lines to answer English and French Consumer inquiries.**

5) Enter and track submissions for processing information.

6) Perform outbound calls or call backs to Consumers as required.

7) Maintain appropriate daily volumes of work.

8) Identify and direct any consumer escalations to the Customer Service Manager.

9) Perform other duties as assigned.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

**Job Types**: Full-time, Permanent

**Benefits**:

- Extended health care
- On-site parking
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Brantford, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: One location

We have other current jobs related to this field that you can find below

  • Bilingual Call Center Operator and Administrative

    2 months ago

    Brantford, Canada The Marco Corporation Full time

    **ACCOUNTABILITY** Accountable to the Client Services Manager. **JOB SUMMARY** **BACKGROUND/QUALIFICATIONS** 1) Proficient communication in both the English and French Language verbal and written. 2) Must have secondary education and 2-3 years’ experience in Customer service and data entry. 3) Proficient in Microsoft Excel (intermediate to advanced),...

  • Bilingual Call Center Operator and Administrative

    2 weeks ago

    Brantford, Canada The Marco Corporation Full time

    **ACCOUNTABILITY** Accountable to the Client Services Manager. **JOB SUMMARY** **BACKGROUND/QUALIFICATIONS** 1) Proficient communication in both the English and French Language verbal and written. 2) Must have secondary education and 2-3 years’ experience in Customer service and data entry. 3) Proficient in Microsoft Excel (intermediate to advanced),...

  • Bilingual Call Center Operator and Administrative

    7 days ago

    Brantford, Ontario, Canada The Marco Corporation Full time

    ACCOUNTABILITYAccountable to the Client Services Manager.JOB SUMMARYBACKGROUND/QUALIFICATIONS1) Proficient communication in both the English and French Language verbal and written.2) Must have secondary education and 2-3 years' experience in Customer service and data entry.3) Proficient in Microsoft Excel (intermediate to advanced), Word (intermediate),...

  • Bilingual Call Center Operator and Administrative

    7 days ago

    Brantford, Ontario, Canada The Marco Corporation Full time

    ACCOUNTABILITYAccountable to the Client Services Manager.JOB SUMMARYBACKGROUND/QUALIFICATIONS1) Proficient communication in both the English and French Language verbal and written.2) Must have secondary education and 2-3 years' experience in Customer service and data entry.3) Proficient in Microsoft Excel (intermediate to advanced), Word (intermediate),...

  • Bilingual Operations Administrator

    4 days ago

    Brantford, Canada MITSUI HIGH-TEC CANADA Full time

    Bilingual Operations Admin Mitsui High-tec (Canada), Inc. is a newer manufacturing facility in Brantford, and we require a** Bilingual (English/Japanese) Operations Admin** to join our team. There is huge potential for future growth due to our state of the art technology in the ever growing ecofriendly vehicles market. **Benefits of the Role**: -...

  • Call Center Operator and Admin Support

    2 weeks ago

    Brantford, Canada The Marco Corporation Full time

    **Company Description** The Marco Corporation is a leading provider of fulfilment and distribution services in North America and Internationally. We offer warehousing, co-packaging, kitting, fulfilment, contest, rebate, merchandise, and distribution services to a broad range of clients. **Role Description** This position is accountable to the Client...

  • Operations Administration

    2 months ago

    Brantford, Canada Methapharm Full time

    We are seeking a detail-oriented and organized Bilingual Operations Administration person to join our team. As an Operations Administrator, you will play a crucial role in supporting the daily operations of our organization. This position requires strong attention to detail, excellent organizational skills, and the ability to multitask...

  • Call Center Representative

    4 weeks ago

    Brantford, Canada ARTURUS Full time

    Job Summary: As a Call Center Representative / Customer Service for our translation services company, you will be responsible for managing customer inquiries, providing information about our translation services, and ensuring a high level of customer satisfaction. **Responsibilities**: Inbound Call Handling: - Answer incoming calls from clients and...

  • Assistant Manager

    4 weeks ago

    Brantford, Canada Call It Spring Full time

    **Call It Spring at the Lynden Park Mall Location is seeking an Assistant Manager. Please submit your resume!** **JOB OBJECTIVE**: Support the Store Manager in all tasks necessary for the efficient operation of the store. Provide prompt and courteous service to customers to maximize sales and customer service, to promote the company's image of quality and...

  • Supervisor Contact Centre Operations

    4 weeks ago

    Brantford, Canada Enbridge Full time

    Posting End Date: February 16, 2023 Employee Type: Regular-Full time Union/Non: This is a non-union position With 3.9 million customers across Ontario, our call center is always ready to answer any questions related to natural gas services! One of the key components to our successful operations is our Supervisor Contact Center who will lead management of...

  • Operations Coordinator

    2 months ago

    Brantford, Canada Convergint Technologies Ltd Full time

    Convergint is looking for a team-oriented, results-driven, Operations Service Coordinator, to join our amazing culture in our **Brantford** office.** The Service Coordinator answers, responds to, and meets the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint...

  • Administrative Assistant

    1 week ago

    Brantford, Canada Sensity Deafblind and Sensory Support Network of Canada Full time

    **_People who are deafblind or affected by sensory loss connect, communicate and experience the world differently. At Sensity, we create meaningful experiences by delivering individualized programming, support services, training, education and awareness._** Sensity seeks an **Administrative** **Assistant** for an immediate opening for a full time role....

  • Operations Manager

    3 weeks ago

    Brantford, Canada Real Estate Sales Full time

    We are looking for an Operations Administrator to join our team! Campbell & Company Real Estate - Keller Williams Innovation Realty, is a busy real estate office located in Brantford. We are looking to hire a Full-Time Operations Administrator. Real estate, business and/or administration experience is preferred. A successful applicant will be extremely...

  • Administrative Clerk

    7 days ago

    Brantford, Ontario, Canada Federal Express, Inc. Full time

    Administrative Clerk (Maternity Leave) - 1st Shift Monday - Friday 8:00 am - 4:00 pm Location: Brantford, ON About FedEx Supply Chain FedEx Supply Chain, a subsidiary of FedEx Corp., is a leader in the third-party logistics industry, offering diverse services that enable business commerce. Having proven itself in terms of innovation and operational...

  • Customer Service Representative

    2 weeks ago

    Brantford, Canada Pride Group Logistics Full time

    **Job description** - **Pride Group Logistics Ltd**_ _is a dynamic and growing domestic and cross border transportation company. Pride Group Logistics has the unique advantage of maintaining brand new equipment which is cycled routinely through our sales and rental division. This helps in happy and engaged drivers, no downtime and delivering excellent...

  • Welcome Center Clerk

    7 days ago

    Brantford, Ontario, Canada FedEx Supply Chain Full time

    Welcome Center Clerk - Part Time (Weekends)Sat - Sun 6:45 am - 6:45 pmLocation: 1 Bowery Rd, Brantford, ON N3V 0A8General Summary.Welcome Center Clerk is responsible for checking in and out trailers/containers, shipping and receiving paperwork, and access control of the yard.This position will be responsible for. Inspect inbound and outbound...

  • Welcome Center Clerk

    3 weeks ago

    Brantford, Canada FedEx Supply Chain Full time

    Welcome Center Clerk - Part Time (Weekends) Sat - Sun 6:45 am - 6:45 pm Location: Brantford, ON **General Summary.** Welcome Center Clerk is responsible for checking in and out trailers/containers, shipping and receiving paperwork, and access control of the yard. **This position will be responsible for..** - Inspect inbound and outbound...

  • Administrative Clerk

    2 weeks ago

    Brantford, Canada FedEx Supply Chain Full time

    **Administrative Clerk (Maternity Leave) - 1st Shift** **Monday - Friday 8:00 am - 4:00 pm** **Location: Brantford, ON** **About FedEx Supply Chain** **We have**- A strong brand, FedEx, which is consistently ranked among the most admired and trusted employers in the world.- An excellent management team with the experience necessary to grow and develop...

  • Welcome Center Clerk

    2 weeks ago

    Brantford, Canada FedEx Supply Chain Full time

    **Welcome Centre Clerk - Afternoon Shift** **Mon-Fri 2:45pm-10:45PM** **Location: Brantford, ON** **General Summary.** Welcome Center Clerk is responsible for checking in and out trailers/containers, shipping and receiving paperwork, and access control of the yard. **This position will be responsible for..** - Inspect inbound and outbound...

  • Welcome Center Clerk

    4 weeks ago

    Brantford, Canada FedEx Supply Chain Full time

    Welcome Centre Clerk - 1st Shift Monday - Friday 6.45 am - 2.45 pm Address: 3 Ferrero Blvd, Brantford, ON N3V 1G3 **General Summary.** Welcome Center Clerk is responsible for checking in and out trailers/containers, shipping and receiving paperwork, and access control of the yard. **This position will be responsible for..** - Inspect inbound and...