Account Manager, Commercial Division

2 months ago


Laval, Canada Nestor Full time

Welcome home

At Nestor, we believe that work is more than a job; it's a place of fulfillment. We create opportunities for everyone to realize their potential and grow with us, while transforming the industry.

We help current and aspiring homeowners take on and carry out their real estate projects with confidence. We provide quick access to a network of skilled professionals every step of the way, whether its to buy or sell a house, undertake a major renovation project, or keep up with routine home maintenance.

To achieve this, we have developed a corporate culture that truly puts the employee at the heart of its priorities.

Chez RénoAssistance, votre bonheur, votre santé et votre plaisir au travail sont de la plus grande importance C’est pourquoi nous créons pour vous un environnement de travail sans égal, avant-gardiste, en constante amélioration, dans lequel nous créons des conditions de travail sur mesure et centrées sur l’atteinte de vos objectifs personnels et professionnels

Bienveillance, bien-être, flexibilité, agilité, autonomie, plaisir en travaillant, succès d’équipe et dépassement de soi sont nos mots d’ordre Vous ne devriez donc pas être surpris de vous faire servir un bon smoothie fraichement préparé par notre équipe du bonheur (rh) pour votre collation santé ou bien de pouvoir vous faire rembourser votre abonnement au gym - parfait pour vous soutenir dans vos résolutions de nouvelle année

Entrepreneurs vérifiés. Surprises évitées

Suite à de mauvaises expériences avec des entrepreneurs en rénovation, Eric Périgny a fondé RénoAssistance : l'endroit pour obtenir en toute impartialité de l’aide, des conseils et des soumissions des meilleurs entrepreneurs (vérifiés en 53 points) pour faire effectuer des rénovations ou une construction neuve en toute confiance; le tout sans frais, ni obligation

Notre mission : évitez qu’un de vos proches vive une mauvaise expérience lors de sa prochaine rénovation.

Que fait le-la Chargé-e de compte de la division commerciale chez RénoAssistance?

Ce sont nos passionné-es d’accompagnement client qui guident les clients commerciaux ou industriel à travers leur projet de rénovation et s’assurent de leur référer les meilleures ressources de notre banque d’Entrepreneurs Vérifiés en 53 Points afin qu’ils aient des rénovations heureuses.

Au fond, avec leurs qualités humaines, leurs connaissances, leur passion et leur expérience acquise au fil de milliers de projets traitées, nos personnes conseil en rénovation commerciale fournissent de précieux conseils et réfèrent les meilleurs entrepreneurs vérifiés aux entreprises.

Vous pensez avoir ce qu’il faut? Voici la mission que vous devrez accomplir:

- Accompagner et conseiller les clients commerciaux dans leur projet de rénovation ou de construction neuve (B2B).
- Établir un contact cordial, vous mettre dans leur peau et les conseiller comme si c’était votre propre entreprise.
- Sélectionner les meilleurs entrepreneurs pour le projet à l’aide de notre outil «MatchParfait».
- Coordonner les rendez-vous entre les clients et les entrepreneurs.
- Faire les suivis nécessaires avec les clients et les entrepreneurs.
- Analyser les soumissions afin de bien conseiller les clients sur la meilleure offre.
- Conclure le « MatchParfait » entre le client et l’entrepreneur pour des rénovations réussies.
- Entretenir et développer votre clientèle commerciale.
- Collaborer avec les autres départements afin de maximiser la satisfaction de nos clients.
- Fournir votre feedback en continu afin qu’on améliore nos processus et qu’on automatise ce qui est nécessaire, mais où l’humain a peu de valeur ajoutée - nous voulons que vous utilisiez votre cerveau, pas juste vos doigts sur un clavier.
- Utiliser une trottinette pour vous déplacer dans le bureau - bien oui, pourquoi ne pas s’amuser tout en étant plus productifs?
- Et surtout : être passionné-e et s’amuser

Les missions que vous devez avoir précédemment accomplies:
- Baccalauréat ou expérience équivalente- 5 ans dans un poste lié à la vente, B2B un atout- Maîtrise de l'anglais et du français, parlé et écrit, afin de pouvoir servir la clientèle dans la langue de leur choix- Connaissances en construction, rénovation, design, décoration- Avoir l’ADN d’un gagnant, l’œil du tigre, le couteau entre les dents, être un Wayne Gretzky, vous voyez ce qu’on veut dire- Avoir compris que les lettres sur un clavier ne sont pas en ordre alphabétique

Avantages

Chez RénoAssistance, vous créez votre propre succès, mais on vous donne un coup de pouce:
- Généreux concept de vacances flexibles (quand tu es un-e pro, tu es traité-e en pro)- Horaire agile, télétravail, mode hybride, horaire flexible, etcpeu importe le contexte ou l’horaire qui te permet d’être à ton plein potentiel, chez-nous, c’est possible
- Formation rémunérée, no



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