Warranty Admin

WANT TO WORK for one of Canada’s Best Managed Companies?

**Dilawri Group in Ontario** is looking for a **Warranty Administrator** to join the Regional Accounting team at **Thorncrest Ford**.**
- Want to work in an ever-changing market
- Enjoy working in a fast-paced environment where adaptive skills lead to success
- Want to be part of an organization leading the way with analytical leadership and empowerment
- Have no management experience but have a drive to learn and evolve

**Essential Duties**:

- Assess codes, invoice and submit all warranty claims, and maintain warranty control and rectify warranty schedules for the accounting department
- Ensure warranty return parts are properly tagged, shelved, and secured
- Sort and ship warranty parts returns when necessary, and report payment discrepancies to the Service Manager
- Inform staff of warranty procedure changes and maintain files
- Other duties as assigned by manager

**All successful applicants must possess the following qualities**:

- Post-secondary diploma/degree in any discipline or equivalent experience
- A minimum of 2 years’ warranty experience
- Basic knowledge of or the ability to understand the mechanics of a vehicle
- Excellent interpersonal, presentation and relationship building skills
- Strong organizational and prioritization skills with the ability to multitask
- Strong attention to detail
- Excellent written and oral communication skills
- Desire to exceed customer expectations

**ABOUT US**

Dilawri Group of Companies represents 82 dealerships nationwide with 23 dealerships in Ontario We offer a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We offer a “promote from within culture”, a collaborative and inclusive work environment, that encourages creativity and professional growth.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.