Receptionist (Veterinary Clinic)
4 days ago
**Seeking front desk receptionist to join our small but significant team.**
**About us**: We are a single (but hopefully growing) doctor practice that focuses on small animals (cats/dogs). We pride ourself on offering compassionate, team based, high quality health care. Work culture is extrememly important to us, and we are looking for an exceptional individual, who also promotes a positive, supportive work environment. Our front desk receptionist (or Customer Service Representative) is our first impression to the public, and carries great responsibility representing the clinic.
Customer service experience is essential and preference will be given to those with veterinary experience.
- Strong communicator
- Cooperative/Team player
- Diligent
- Reliable
**Preference**:
- Veterinary experience
- Front office/reception experience
- Experience with Avimark software
**Responsibilities**:
- Greet clients and visitors with a positive, helpful attitude.
- Assisting with a variety of administrative tasks (scanning, attaching files, etc)
- Answering phones in a professional manner, and forwarding calls as necessary.
- Taking messages and screening incoming calls
- Billing out clients
- Scheduling appointments
- Reaching out to clients about services due
- Communicating with medical team about appointments and scheduling
- Maintaining a clean and organized front of office
- Unpacking and verifying daily order
- Occasionally weigh patients, or help holding, if needed
**Why work here?**
- Cohesive, supportive team
- Dedication to positive work environment
- Rewarding, loyal clientbase
- Benefit package, including drug, dental and paramedical
- Sick and Personal Days
- Uniform allowance
- Generous discounts on veterinary services and petfood
- Weekends and evenings off
If all of the above speaks to you, and you think you'd be a good fit, please send us your resume and an introduction letter.
**Salary**: $16.00-$23.00 per hour
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Richmond, ON K0A 2Z0: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Front desk: 1 year (preferred)
- Veterinary: 1 year (preferred)
Shift availability:
- Day Shift (required)
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