Shift Leader

4 weeks ago

Guelph, Canada The City of Guelph Full time

About Our Organization:
When you join the City of Guelph, you join a team of 2000 full and part-time employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment.

As a regional top employer, the City of Guelph values its employees and offers competitive salaries, excellent benefit packages, opportunities for professional development, a healthy work-life balance, and many roles with flexible work options. Our corporate values are integrity, service, inclusion, wellness, and learning. Guelph is consistently ranked as one of the best places in Canada to live, work, and play—all good reasons to consider a career in this beautiful city.

Job Summary:
**Hours of Work**:
Up to 23 hours per week, including nights, weekends, and holidays.

**Your role**:

- Greet the public in a welcoming and friendly manner, consistently maintaining a positive attitude.
- Provide ice maintenance during shifts and operate associated equipment as required.
- Operate various models of ice-resurfacing and ice maintenance equipment.
- Perform opening and closing operations of the facility where assigned. Maintaining security requirements and acting as key holder.
- Responsible for supervising rink attendant(s) also assigned to shift and maintaining expectations on facility operations.
- Assist with maintaining safe environment throughout facility at all times.
- Act as ambassador for the City of Guelph, representing such in a professional manner at all times.
- Perform general cleaning/maintenance as assigned throughout each shift (e.g., sweeping, mopping, vacuuming, emptying waste containers in designated areas, washroom and dressing room cleaning, snow shoveling and set-up/break down of specific event requirements).
- Work in compliance with the provisions of the Occupational Health and Safety Act and adhere to all City of Guelph and facility service standards and policies.
- Work with enthusiasm and professionalism as a member of operations team.
- Work within the specifications of supervisor or assigned supervisory staff.
- Perform any additional tasks as assigned.

**Qualifications**:

- Customer service experience and/or training required.
- Previous facility experience required.
- Installation/maintenance of ice and operation of various models of ice re-surfacing and ice maintenance equipment.
- Certified Ice Technician or any training courses in the CIT program considered an asset.
- Ability to work nights, weekends, and holidays.
- Excellent customer service, client relations, interpersonal and communication skills.
- Must be accurate and detail oriented.
- Must be able to perform the physical requirements of the position such as standing, walking, lifting, and pushing and pulling.
- Possession of valid Standard First Aid and CPR Certification is an asset.
- Knowledge of basic operational functions, including affiliated roles & responsibilities.
- Able to understand and comprehend all policies and procedures as they relate to the work being performed.
- Able to follow instructions and operate various related cleaning equipment.
- Able to maintain good working relationship with co-workers.
- Wear assigned uniform in a professional and well-kept manner.

**Rate**:
$19.97

**How to apply**:
The City of Guelph is an equal opportunity employer that values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

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