Food Services Manager

3 weeks ago

Hamilton, Canada Mohawk Students' Association Full time

**Position: Manager, Food Services**

**IS THIS YOU**

The MSA is looking for a Food Services Manager to transform our Food Services operations into one that engages and supports the diverse food needs of Mohawk Students using sustainable and compliance-focused practices. What might this look like?
- Transforming food services from consumption to experience.
- Students feel like they belong because they have the food options that they want and need
- Experiential Learning opportunities for Students (purchase and preparation, food from around the world, healthy options, etc.)
- Supporting food insecurity on campus

We know that food can play a critical role in a student’s success, and we need someone who excels at experiential learning, impactful collaborations, and outcome driven results.

**WHAT WE STAND FOR**

The Mohawk Students’ Association exists to ensure all Mohawk Students achieve personal success in their college experience and beyond. We empower Mohawk Students to create a community they can lean on for positive experiences, relevant supports, a listening ear, and a strong voice so they can achieve personal success in their college experience and beyond.

Led by the Executive Director and an elected Student Board of Directors (BOD), we are a Non-Profit Organization that supports students through our Mission:

- Advocacy & Leadership
- Engagement & Support
- Sustainability & Operations

While we are a separate organization from Mohawk College, we work collaboratively with the college to reach our goals.

**MY MSA TEAM**

We live our values to ensure we achieve our **Student Driven** Vision and Mission. **In This Together,** we collaborate in transformative ways within and beyond our departments, helping wherever we are needed. We **Believe it’s Possible** by focusing on outcomes rather than outputs. We prioritize **Foster Belonging,** where all staff members feel purposeful and supported as their authentic selves. And we share and learn through the power of **Storytelling.**

**MY FOOD SERVICES TEAM**

We know the importance that food security has on engaging and supporting the physical, mental, and social wellbeing of Mohawk students. The MSA Food Services team fulfils the diverse food needs of the College community using sustainable operational practices, while ensuring we connect with students through our interactions.

**WHAT YOU DO**

As a member of the MSA Senior Leadership Team, you lead the strategies and teams responsible for providing relevant supports, services, and engagement opportunities that foster a sense of belonging through food service outlets (franchise, non-franchise, alcohol service) and initiatives.

**What Success Looks Like in This Role**:
Supporting students is your passion You understand the life cycle of Mohawk Students, striving to address their ever-changing, diverse needs throughout their college journey. Collaboration is critical, knowing you cannot succeed without the expertise, resources and lived experiences of the Mohawk Community. You know when to prioritize people over systems, and focus on outcomes that achieve our Vision, Mission, and Strategic Priorities.

**Primary Accountabilities**:

- Leads all aspect of Food Services through sustainable operational expertise and compliance, in delivering and assessing relevant supports, services, and engagement opportunities that foster a sense of belonging through food service outlets and initiatives.
- Leads a food services team of full-time and student staff with a focus on mentoring and leadership development that ensures all staff play an integral role in the planning and execution of food service operations and initiatives.
- Develops and nurtures collaborative relationships with internal department managers and external partners to provide student-focused offerings and long-term planning aligned to the strategic plan.

**HOW YOU DO IT**

**Leadership**
- Leads the hiring, mentoring, managing, deployment and development of Full Time and Student staff.
- Conducts regular success meetings with Full Time Staff to provide a roadmap to achieving personal and team successes.
- Foster and promotes a cooperative and harmonious working environment, one that demonstrates alignment with Living the Values of the MSA.
- Represents the MSA on College and external committees.

**Operations Expertise**
- Oversees the Food Services outlets and initiatives that fulfil the diverse engagement, food security and wellness need of Mohawk Students (I.e., healthy menus, alcohol regulations, locally sourced food, addressing dietary / cultural needs, affordable options).
- Leads the annual plan of student-focused food services aligned to the student life cycle and MSA Strategic Priorities and Initiatives.
- Ensures connection with students through intentional interaction through value-based service excellence.
- Develops and evaluates annual Food Services operating plan aligned with the organizations’ Vision, Mission, and multi-yea

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