Emergency Department Quality Leader

7 months ago

Halifax, Canada Nova Scotia Health Authority Full time

**Req ID**:161799**
**Company: Nova Scotia Health**
**Location**:Central** Zone, **Halifax Infirmary and Cobequid Community Health Centre**
**Department**:OPCZ EMG Emergency HI**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status: MGMT/NON-Union** **Management/Non Union** Position**
**Posting Closing Date**:26-Jul-23**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Health Services Director and working closely with the Health Services Manager and physician leadership, the Emergency Department Quality Leader provides leadership and coordination in the planning, development, implementation, and evaluation of quality and patient safety initiatives within the Emergency Department. This includes using data and analytics to monitor trends and identify opportunities for quality improvements; assist with the review of patient safety data; operationalize the implementation of the strategic directions of Emergency Care within Cobequid and the Halifax Infirmary to drive quality improvement initiatives. The position provides oversight for ensuring that defined provincial quality indicators, CAEP recommendations, and accreditation standards are met or exceeded. Additionally, this role is the initial point of contact for the investigation and follow-up of Patient Experience reports (Feedback files) in collaboration with Emergency Department leadership.

**About You**:
We would love to hear from you if you have the following:

- Baccalaureate degree related to healthcare or quality management and/or equivalent education and experience
- Master’s degree in a related or relevant field of study an asset
- Formal training, education, and/or experience in improvement science, process improvement methodologies, quality management, and patient safety training an asset
- Minimum 5 years of healthcare experience or management experience, preferably in an emergency care setting
- Demonstrated ability to lead quality improvement discussions and reviews, as well as experience in leading quality improvement initiatives and implementing evidence-based practice
- Demonstrated judgment and decision-making skills demonstrated through analysis and synthesis, critical thinking & problem solving, systems thinking, and emotional intelligence
- Demonstrated ability to define a vision and guide individuals and groups toward the vision while maintaining group cohesiveness, motivation, commitment, and effectiveness
- Project managing skills demonstrated through planning, implementation, monitoring and evaluating
- Demonstrated ability to build internal and external collaborative relationships
- Demonstrated ability to communicate effectively both orally and in writing
- Demonstrated skills in change management and leading change
- Demonstrated commitment to ongoing professional development and sharing lessons learned
- Demonstrated organizational and priority-management skills
- Commitment to promoting a culture that supports safety, ethical practice, self-care and employee wellness
- Solid understanding of Accreditation Canada standards and processes
- Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Permanent FullTime position; 75 hours bi-weekly
- This is a multi-site position, with the expectation to work from the Halifax Infirmary Emergency Department and Cobequid Community Health Centre Emergency Department

**Compensation and Incentives**:
$38.79 - $48.48 Hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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