Cafe Manager

3 weeks ago

Vancouver, Canada Railtown Cafe Full time

Railtown Café is looking for an experienced and driven individual to be our **Café Manager** at the busy and popular Granville Street location You will work alongside a team of talented staff and chefs to foster a fun and friendly environment for our customers while serving delicious artisan food and coffee.

This is a great opportunity to join a growing company to display your leadership skills and build a long-term career. It also offers you evenings and most statutory holidays off and fully company paid health and dental benefit coverage after probation.

The Café Manager will have the following responsibilities and duties:

- Manages the successful day-to-day operations of the café
- Hires, trains, manages, and oversees the café staff to ensure customers receive the highest level of satisfaction and product quality possible (including: hiring, firing, performance management, discipline, and recognition)
- Prepares the café schedule, covering different shifts and roles as necessary while maintains labor costs
- Serves as the lead customer service contact at the café for customers (including: answering questions, and resolving complaints)
- Acts as a liaison between cafés and other departments, communicate relevant information to the café staff as needed
- Monitors, updates, and analyzes café daily, weekly, and monthly budget, revenues, and expenses
- Maintains, implements, and develops café policies and procedures
- Coordinates with vendors and maintains inventories; orders supply when needed.
- Ensures café areas are clean, neat and orderly at all times.
- Conducts departmental meetings and daily briefings
- Other duties as assigned

**Qualifications and Experience**
- 3-year café management experience with great understanding of food and beverage operations
- Self-motivated with demonstrated strong leadership, organizational, problem-solving and time-management skills
- Excellent communication and interpersonal skills
- Food Safe level 1 certification or higher
- Serving
- It
- Right certification is mandatory
- Detail oriented, ability to perform tasks in a timely manner
- Fluent written and spoken English required
- Must be able to work days, evenings, and weekends as necessary
- Must be able to work long hours and special events as needed

**Schedule**:

- Full-time
- The Café Manager typically works from 5 shifts per week ranging from 8-10 hours while being flexible depending on operations need

**What we Offer**:

- Salary: $45000 - $50000 based on experience
- 100% company paid health and dental benefit coverage (after probational period)
- Daily staff meal
- 30% discount at our cafés at any time
- Fun, supportive, and positive working environment
- Excellent working conditions with a strong team dynamic
- Career development opportunity within the company as Railtown Café and Catering continues to grow

To learn more about us, please visit our website and social media:
Ready to join Railtown? Submit your resume today, Attn: Café Manager Granville St. Position. We are excited to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

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