Field Service Technician

2 months ago

Brampton, Canada AFA Systems Ltd. Full time

**Field Service Technician**

The Field Service Technician position requires frequent travel to customer sites to assist with installation, servicing and repair of automated packaging machinery. This skilled position is located at our Brampton, Ontario facility.
Key Responsibilities Include:

- Able and willing to travel a minimum of 75% of the time to perform tasks at customer sites.
- Assist and learn from experienced field service technicians and machine assemblers.
- Troubleshoot packaging machines and resolve mechanical, electrical, and programming issues.
- Communicate effectively with field service advisors to resolve technical issues.
- Establish a positive and professional relationship with customer personnel.
- Be proactive at learning new components and design principles as they are introduced.
- Proactively identify product/service sales opportunities at customer sites that will enhance customer's packaging processes.
- Assist with related tasks and projects.
- Keep work area orderly and cleanRequired Experience, Skills and Abilities:

- High School Diploma or equivalent GED required
- Must have a two year technical degree in machine automation or related field such as Mechatronics, Robotics, Fluid Power, Aeronautics Maintenance, or Industrial Maintenance.
- Must be able to use a variety of equipment and hand tools.
- Must be able to read and follow blueprints, machine drawings, and electrical drawings.
- Must be able to perform frequent standing, bending, twisting, crawling, kneeling, squatting, climbing, reaching and grasping.
- Two years of demonstrated work experience in the packaging manufacturing industry or a related technical field.
- Must have a good mechanical and electrical background in a manufacturing or production environment, preferably in the packaging manufacturing industry.

Pay: $30.00-$35.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday
- Overtime
- Weekends as needed

Application question(s):

- Do you have electrical experience or understanding
- Are you mechanically inclined and hands on?
- Do you have a car to drive to work and to customer sites

**Experience**:

- Field Service for machinery: 2 years (required)

**Language**:

- any other languages in addition to English? (preferred)

Willingness to travel:

- 75% (required)

Work Location: In person

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