Business Systems Analyst
2 months ago
The Business Systems Analyst is responsible for supporting Yardi users in Alberta, BC and Minnesota to enable efficient work flow and good data quality, reducing system and team downtime.
This is a 12-month contract role, with the opportunity to extend. This is a primarily remote role, with a requirement of occasional office attendance at the FirstService Residential office located in Vancouver, BC.
As a Business System Analyst at FirstService Residential, you will:
- Serve as an Operations-level Yardi administrator for the Yardi platform (including Voyager 7s, Rent Café, CRRM and other future Yardi modules)+
- Be the first point of contact for all Yardi account managers and provide timely responses
- Diagnose system issues as a second-tier support level to Yardi Client Central
- Analyze and help solve system issues and provide additional training to users
- Assist with system setup, terminations, upgrades, implementations and maintenance
- Supports the Controller in mentoring, training, and developing users to be self-reliant in Yardi
- Be a project lead on Rent Café by onboarding new properties, supporting third party integration, and supporting implementation of online Application and Lease Docs
- Perform various functions in Yardi, Rent Café, Client Central, YardiOne
**About FirstService Residential**:FirstService Residential BC is Metro Vancouver’s leading strata management company, proudly managing more than 55,000 units across the Lower Mainland. FirstService Residential BC leads the property management industry as the only full-service provider of strata and rental management, supplemented by a comprehensive suite of property services. FirstService is a values driven organization where we believe in making a difference every day by enhancing property values, and contributing to the communities under our care.
**Job Types**: Full-time, Permanent
**Salary**: $60,000.00-$65,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Yardi: 1 year (preferred)
- System administration: 1 year (preferred)
Work Location: Hybrid remote in Vancouver, BC
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