Team Leader, Desjardins Group Pension Plan Member
2 months ago
The Desjardins Group Pension Plan
(DGPP) is the retirement plan for Desjardins Group employees and retirees. It's the sixth largest private pension fund in Canada, with over $16 billion in net assets benefiting its 85,000 plan members. Would you like to help improve the understanding, appreciation and promotion of Desjardins employees' retirement plans? As Team Leader, Desjardins Group Pension Plan Member Services, your role consists in assisting your department manager by providing management support for a team of professionals. This department is responsible for offering personalized support to plan members of the DGPP and other pension plans under the responsibility of the division. More specifically, you will be required to:
- Participate in the hiring, performance management and skills development of employees- Develop training and skills development strategies and action plans for team members- Drive employee engagement by creating a positive work environment- Manage the day-to-day operations of Member Services, such as assigning mandates, regularly following up on progress, analyzing member request volume and managing telephony, schedules and leaves, while taking into account changes in the department's business needs- Implement initiatives to maximize results while ensuring members and other stakeholders are satisfied- Lead and influence business partners and collaborators- Work with business partners to find solutions to optimize established processes and help develop the service offer in accordance with industry best practices.- Help resolve complex pension administration issues- Deliver member trainings to showcase the retirement plans
What we offer*- Competitive salary and annual bonus- 4 weeks of flexible vacation starting in the first year- Defined benefit pension plan that provides predictable, stable income throughout retirement- Group insurance including telemedicine- Reimbursement of health and wellness expenses and telework equipment
What you bring to the table- Bachelor's degree in administration, actuarial science or in a related field- A minimum of eight years of relevant experience, including two years in resource management- Please note that other combinations of qualifications and relevant experience may be considered- Experience explaining complex topics based on the needs of various audiences- Knowledge of French is required- Advanced knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients- Knowledge of the organization and priority management- Advanced knowledge of pension plans and the financial industry
Develops talent, Directs work, Engagement, Interpersonal Savvy
Curious about the Desjardins Group Pension Plan Click here:
#LI-Hybrid
Trade Union
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
Job Family
Management support and expertise support (FG)
Unposting Date
2024-09-20
-
Curator, Desjardins Art Collection
2 months ago
Lévis, QC, Canada Desjardins Full timeAs a property, document and physical resources management advisor, you help research, oversee and manage documents. This includes preserving, classifying, using, consulting and destroying administrative documents and archives. You may be responsible for one or more sub-specialties, such as the art collection and Société historique Alphonse Desjardins.You...
-
Team Leader, Management Support and Expertise
4 weeks ago
Lévis, QC, Canada Desjardins Full timeTemporary position for 12 months. As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by...
-
Practice Leader
2 months ago
Lévis, QC, Canada Desjardins Full timeDevelop your practice area and serve as its leading expert- Produce and organize complex work and deliverables- Provide expert support and mentoring with respect to analysis, strategy development, personalized approaches and case management- Help professionals in your unit develop their skills- Help plan and manage your unit’s priorities and assign...
-
Team Leader, Deliveries and Operations IT
7 days ago
Montréal, QC, Canada Desjardins Full timeAsTeam leader, Deliveries and operations IT foundations, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by...
-
Montréal, QC, Canada Desjardins Full timeAs team leader, you provide management support for the team. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of professionals, assign initiatives and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work...
-
Team Leader, Management Support and Expertise
3 months ago
Montréal, QC, Canada Desjardins Full timeAs team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work...
-
Team Leader, Management Support and Expertise
1 month ago
Montréal, QC, Canada Desjardins Full timeAs team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work...
-
Montréal, QC, Canada Desjardins Full timeAs team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work...
-
Montréal, QC, Canada Desjardins Full timeAs team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work...
-
Member Reception Agent
2 months ago
Jonquière, QC, Canada Desjardins Full timeThe work mode arrangement for the position is full-time on site The incumbent is responsible for welcoming members and customers warmly and courteously. He or she must quickly ascertains members' and customers' needs in order to direct them to individuals who can assist them or to alternative distribution channels. He or she transmits general information on...
-
Member Reception Agent
2 months ago
Montréal, QC, Canada Desjardins Full timeThe work mode arrangement for the position is full-time on site. The incumbent is responsible for welcoming members and customers warmly and courteously. He or she must quickly ascertains members' and customers' needs in order to direct them to individuals who can assist them or to alternative distribution channels. He or she transmits general information...
-
Practice Leader
1 month ago
Montréal, QC, Canada Desjardins Full timeWhat we offer*- Competitive salary and annual bonus- 4 weeks of flexible vacation starting in the first year- Defined benefit pension plan that provides predictable, stable income throughout retirement- Group insurance including telemedicine- Reimbursement of health and wellness expenses and telework equipment What you bring to the table- Bachelor's degree...
-
Member Reception Agent
7 days ago
Montréal, QC, Canada Desjardins Full timeThe work mode arrangement for the position is full-time on site. The incumbent is responsible for welcoming members and customers warmly and courteously. He or she must quickly ascertains members' and customers' needs in order to direct them to individuals who can assist them or to alternative distribution channels. He or she transmits general information...
-
Product Owner, Product Management
2 weeks ago
Lévis, QC, Canada Desjardins Full timeEstablish product backlog for projects, mandates and development activities specific to your field and squads, the scope and impact of which are significant for the business and for Desjardins Group as a whole- Advise and assist clients and partners with positioning, planning, development, performance and follow-up of various strategic projects and mandates...
-
Delivery Coordinator, Project Management
7 days ago
Lévis, QC, Canada Desjardins Full timeWhat we offer*- Competitive salary and annual bonus- 4 weeks of flexible vacation starting in the first year- Defined benefit pension plan that provides predictable, stable income throughout retirement- Group insurance including telemedicine- Reimbursement of health and wellness expenses and telework equipment What you bring to the table- Bachelor's degree...
-
Delivery Coordinator, Project Management
1 month ago
Lévis, QC, Canada Desjardins Full time- What we offer*- Competitive salary and annual bonus- 4 weeks of flexible vacation starting in the first year- Defined benefit pension plan that provides predictable, stable income throughout retirement- Group insurance including telemedicine- Reimbursement of health and wellness expenses and telework equipment What you bring to the table- Bachelor's...
-
Implementation, Coordinator
2 months ago
Lévis, QC, Canada Desjardins Full timeAs Implementation Coordinator, you will help develop and maintain business relationships with members and clients in your field. You will promote and sell products and services according to your unit’s business strategies and objectives, drawing on your ability to achieve results. You will ensure consistency between sales objectives, sound and prudent risk...
-
Analyst, System and Infrastructure Operations
1 month ago
Lévis, QC, Canada Desjardins Full timeAs a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain, upgrade and test the quality of business solutions, computer networks, management systems, programs and database servers based on the organization's needs. You analyze and diagnose issues related to...
-
Senior IT Architecture Advisor
3 weeks ago
Lévis, Quebec, Canada Desjardins Group Full timeSenior IT Architecture AdvisorAt Desjardins Group, we are seeking a highly skilled Senior IT Architecture Advisor to join our team. As a key member of our IT architecture team, you will be responsible for designing and implementing innovative technology solutions that meet the business needs of our organization.Key Responsibilities:Design and implement...
-
Analyst, System and Infrastructure Operations
2 months ago
Lévis, QC, Canada Desjardins Full timeAs a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain, upgrade and test the quality of business solutions, computer networks, management systems, programs and database servers based on the organization's needs. You analyze and diagnose issues related to...