Clerk, Customer Service

4 weeks ago


Edmonton, Canada Holyrood Drycleaners and Tailors Full time

Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work setting**:

- Various locations
- Private sector
**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Train and supervise staff
- Answer written and oral inquiries
**Supervision**:

- 5-10 people
**Computer and technology knowledge**:

- MS Excel
- MS Outlook
- MS Windows
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Walking
**Personal suitability**:

- Client focus
- Flexibility
- Organized
- Reliability
- Ability to multitask
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
**Long term benefits**:

- Other benefits
**Other benefits**:

- Learning/training paid by employer
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week



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