Audio Visual Technician

7 days ago


Ottawa, Canada Encore Global Full time

Position Overview:
A Technician is responsible for the setup and operation of basic /small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.'

Key Job Responsibilities:
Equipment Operation:

- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.

Technical Ability:

- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge
- Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor up-selling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.

Job Qualifications:

- High School Diploma required. Associate’s degree is preferred.
- 1 year of customer service or hospitality experience is preferred.
- 1 year of audio visual experience or equivalent in educational environment is preferred.
- A valid driver’s license is required for team members that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.

Competencies
- Ownership
- Hospitality
- Professionalism
- Responsiveness
- Safety Conscious
- Action Oriented
- Tech Savvy
- Ensures Accountability



  • Ottawa, Canada Bespoke Audio Visual Full time

    **BESPOKE AUDIO VISUAL** **ABOUT US**: Bespoke Audio Visual is a full-service audio, visual equipment rental, and event staging company. We specialize in technical event design, production management, and technical production. Bespoke is an approach. It draws on the unique nature of every event and our desire to customize the approach specifically for our...


  • Ottawa, Canada Bespoke Audio Visual Full time

    **BESPOKE AUDIO VISUAL** **ABOUT US**: Bespoke Audio Visual is a full-service audio, visual equipment rental, and event staging company. We specialize in technical event design, production management, and technical production. Bespoke is an approach. It draws on the unique nature of every event and our desire to customize the approach specifically for our...


  • Ottawa, Canada Branch Audio Visual Full time

    **Position: Audio Visual Installation Technician** **Summary** Responsible for the installation and testing of electronic communications equipment, including but not limited to, cable, fiber optics and electronic devices. The Installation Technician is responsible for installing hardware in the most efficient and effective manner. All installations must...


  • Ottawa, Canada Interactive Audio Visual Full time

    Interactive Audio Visual is a leading Professional Audio Visual solutions provider. We are proud to work with the best customers and suppliers in the industry and have successfully resolved their most unique challenges. Our organization is growing. This Sales Representative role presents the opportunity for challenge and creativity. Position is based in the...


  • Ottawa, Canada CLICK-into Full time

    **Position** Audio Visual Technician **Location** Ottawa, Ontario, Canada **About the Organization** The Organization offers Audio Visual Conferencing Solutions. **Job Summary** - Fulfill opportunities with existing customers and develop new customers and fulfill new opportunities; - Build service solutions with accuracy, clarity, readability and...


  • Ottawa, Canada Invest OttawaBayview Yards Full time

    **AUDIO-VISUAL TECHNICIAN (CASUAL PART-TIME)** **INVEST OTTAWA - MARKETING AND COMMUNICATIONS** **WHY THIS ROLE**: We are searching for an experienced Audio-Visual Production Technician (Part-time) to set up and operate media equipment as part of production services to clients for studio style or live events, on an ad hoc basis, dependent on event...


  • Ottawa, Canada Bespoke Audio Visual Full time

    **ABOUT US**: Bespoke Audio Visual is a full-service audio, visual equipment rental, and event staging company. We specialize in technical event design, production management, and technical production. Bespoke is an approach. It draws on the unique nature of every event and our desire to customize the approach specifically for our clients. **WHO WE...


  • Ottawa, Canada Ottawa Sports & Entertainment Group Full time

    **Audio Visual Technician** As a member of the IT Team, the A/V Technician will ensure the setup and tear down of broadcast A/V equipment. Additionally, the A/V Technician will complete patching on live event days and provide support during live events for the Stadium, Arena and broadcasters. Ongoing responsibilities include regular maintenance on all A/V...


  • Ottawa, Canada The Ottawa Hospital Full time

    **About The Ottawa Hospital**: - Inspired by research and driven by compassion!The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless...


  • Ottawa, Canada University of Ottawa Full time

    **Because at uOttawa, you belong!** **About the faculty/service: Teaching and learning support services** At the Teaching and Learning Support Service (TLSS), our work in the fields of university education and techno-pedagogy is two-fold: we support the efforts of faculty members so that their teaching methods are more engaging for the student population....


  • Ottawa, Canada University of Ottawa Full time

    **Because at uOttawa, you belong!** **About the faculty/service: Teaching and learning support services** At the Teaching and Learning Support Service (TLSS), our work in the fields of university education and techno-pedagogy is two-fold: we support the efforts of faculty members so that their teaching methods are more engaging for the student population....


  • Ottawa, Canada The Ottawa Hospital Full time

    **About The Ottawa Hospital**: - Inspired by research and driven by compassion!The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless...


  • Ottawa, Canada The Ottawa Hospital Full time

    **About The Ottawa Hospital**: - Inspired by research and driven by compassion!The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless...

  • Av Technician

    1 week ago


    Ottawa, Canada Johnson Audio Video Ltd Full time

    **Johnson AV is a leading provider of commercial AV services. We specialize in corporate audio visual installations.** **We're hiring senior & intermediate AV installation technicians to work on projects in the Ottawa area.** **Field experience in audio visual installations, network cabling or security is a must.** **College level technical diploma or...


  • Ottawa, Canada Ottawa Sports & Entertainment Group Full time

    As a member of the IT Team, the A/V Technician will ensure the setup and tear down of broadcast A/V equipment. Additionally, the A/V Technician will complete patching on live event days and provide support during live events for the Stadium, Arena and broadcasters. Ongoing responsibilities include regular maintenance on all A/V and broadcast equipment...


  • Ottawa, Canada AVI-SPL Full time

    Description: **MUST HAVE AV EXPERIENCE** Job Summary The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service...


  • Ottawa, Canada AVI-SPL Full time

    Description: ** Must have AV experience** Job Summary The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service...


  • Ottawa, Canada Encore Global Full time

    **Position Overview**: A Event Audio Visual Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. **Key Job Responsibilities**: **Equipment...

  • Audio/video Technician

    7 months ago


    Ottawa, Canada Cinematronix Full time

    **THE OPPORTUNITY** Our company is the largest commercial cinema integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of commercial cinema projection & sound equipment we can meet the needs of clients on a national scale, while providing local support. We are 100% Canadian-owned, and operate nationally...


  • Ottawa, Canada LMB Interpretation Systems Inc Full time

    Pack and scan equipment at shop load and strap equipment into a 12 foot truck Drive truck to Venues Unload truck and help set-up equipment Dismantle equipment at Venue and return to shop Scan equipment back into inventory Some event operating Must have a full G license, Be over 25yrs old, able to lift 70lbs, Hard worker, Able to work long hours when...