Contents Operations Manager

3 months ago


Surrey, Canada First Onsite Full time

Are you a strong leader who excels at building high-performing teams and creating a positive, collaborative work environment? Do you have a passion for fostering talent, driving operational excellence, and achieving financial targets? If so, our Contents Operations Manager role could be the perfect fit for you. In this position, your leadership skills will take center stage as you mentor and develop a dynamic team, ensuring the efficient handling, restoration, and financial success of clients' contents.

**A DAY IN THE LIFE OF CONTENTS OPERATIONS MANAGER**

As the Contents Operations Manager, your day will revolve around leading and supporting a dedicated team through every stage of content handling and restoration. From overseeing content pack-outs, storage, and cleaning processes to ensuring everything is completed on time, on budget, and to the highest quality standards, you'll drive operational efficiency. You'll spend your time developing team members, providing guidance, and solving problems to foster a collaborative and motivated work environment. In addition, you'll collaborate with Project Managers to align team efforts with overall project goals, track financial targets, and ensure that clients' contents are treated with care and returned to their original condition. Whether you're navigating complex logistics, managing day-to-day operations, or monitoring budgets, your leadership will be pivotal in maintaining smooth, efficient operations that exceed client expectations.

**QUALIFICATIONS**
- Experience in the restoration or emergency services industry is an asset, but not required
- Strong interpersonal, communication, and customer service skills
- Experience in team management and employee development (including handling HR-related tasks)
- Proficiency in technology and report writing, with the ability to utilize relevant software effectively
- Ability to remain calm and effective under pressure
- Willingness to work on-call for after-hours emergency situations as needed
- Clean criminal record and valid driver's license

Ready to lead with precision and tackle challenging content restoration tasks? Join our team as a Contents Supervisor and play a crucial role in upholding our commitment to impeccable environments, even in demanding situations. Your attention to detail and leadership will drive success in content cleanliness, making a significant impact on our mission. Embrace the opportunity to excel in the dynamic field of content restoration by joining our dedicated team.

**ARE YOU READY TO JOIN OUR TEAM?



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