Host

6 months ago


Victoria, Canada Bray's West Coast Tapas + Wine Bar Full time

Job Overview:
We are seeking a friendly and enthusiastic Host to join the team at Bray's. As a Host, you will be responsible for providing excellent customer service and creating a welcoming atmosphere for our guests. We do not consider this an "entry-level" position. We view the position of Host as a key role responsible for ensuring a smooth service.

**Responsibilities**:

- Greet guests and escort them to their table.
- Assist in seating guests according to seating plans, reservations, and guest preferences
- Manage waitlists and reservations efficiently
- Answer phone calls and assist with inquiries or reservations
- Communicate effectively with guests, servers, and kitchen staff
- Assist in bussing tables and resetting them for new guests
- Assist servers as needed

**Requirements**:

- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent phone etiquette and communication skills
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Ability to work well under pressure and handle difficult situations with professionalism
- Flexibility to work evenings, weekends, and holidays

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 8 - 24 per week

**Benefits**:

- Discounted or free food

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person


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