
Host/hostess
4 weeks ago
Ithaka Greek Restaurant, located on 716 Burdett Avenue downtown Victoria is seeking to fill a hostess/host position. We are a busy restaurant, operating Monday - Saturday, 4:30pm-9pm (moving to 7 days/week by summer). We take pride in the hospitality experience we provide to our guests and treat our colleagues with the utmost respect and welcome them to our working family. We foster a positive, fun, healthy work environment and celebrate every team member’s contributions for the overall success of the operation. You are positive, a team player and an ambassador of hospitality. Impeccable personal and telephone skills, ability to work under pressure and you take pride in your professional appearance.
Overview:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
**Duties**:
- Greet guests with a warm and welcoming demeanor
- Escort guests to their tables and present menus
- Manage the floorplan
- Answer phone calls and assist with reservations
- Collaborate with Manager, servers and kitchen staff to ensure smooth operations
- Assist with any other tasks as needed
**Skills**:
- Proficiency in using Reservation and Point of Sale (POS) systems (Touch Bistro)
- Excellent phone etiquette and communication skills
- Strong customer service skills with the ability to handle difficult situations professionally
- Knowledge of food service procedures and restaurant operations
- Ability to multitask and prioritize in a fast-paced environment
- Exceptional attention to detail and organizational skills
*2 years minimum experience working as a host, in guest services or hospitality required
**MUST BE LEGALLY ABLE TO WORK IN CANADA**
**$16.75 - $20.00 / hour based on experience** plus **Gratuities**
**14 - 30 Hours per week**
**Discounted meals**
**Benefits available to full time employees after 3 month probationary period**
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $16.75-$20.00 per hour
Expected hours: 14 - 35 per week
**Benefits**:
- Discounted or free food
- Flexible schedule
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
- Every Weekend
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Tips
Work Location: In person
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