Leasing Manager

3 weeks ago

St Catharines, Canada Campus Living Centres Full time

**1. Position Summary and Job Magnitude**

**2. Essential Functions and Basic Duties**

**Finance**
- Maintain and control operational revenues and expenses related to leasing
- Ensure that all collection and control procedures are followed relating to accounts receivable
- Ensure monthly and other requested reporting is completed accurately and on time

**Sales and Marketing**
- Oversee Sales & Marketing initiatives as it relates to the property
- Assess and develop target markets
- Provide direction for direct marketing initiatives for maximizing tenant occupancy
- Ensure the Property Marketing Plan and vision is up to date and fits with your current market area
- Creation and implementation of internal sales promotions for maximizing tenant occupancy
- Manage, maintain, and ensure success of all social media platforms hitting minimum posts and activity levels on a weekly/monthly basis

**Human Resources**
- Coach and train all staff members on sales process, and leasing initiatives
- Ensure legislated policies are followed, including Health & Safety

**Tenant Life**
- Ensures that that the safety, well being, and concerns of all tenants are being met in a respectful and efficient manner
- Ensures that all required tenant documentation is received

**Miscellaneous**
- Responsible for the overall esthetic condition of the property (both interior and exterior) ensuring that snow removal and landscaping is being properly carried out
- Ensures that the property departments are well organized
- Understands their legal standings in all situations
- Ensures that all information requests and documents are dealt with immediately
- Any other duty as assigned by a Supervisor, Director or Executive Committee member
- Meet tight deadlines
- Adapt to new ideas and emerging situations
- Ability to deal with high stress situations
- Creative problem solving
- Strong understanding of the residential and condominium markets
- Strong foundation in leasing and lease negotiations
- Knowledgeable on the Residential Tenancy Act (RTA)

**Health & Safety**
- Outline all Personal Protective Equipment (PPE) required for all tasks taking place at the property
- Ensure the Personal Protective Equipment required for all subordinates’ job is readily available, in good working condition, and ensure usage is recorded
- Conduct observer reports to ensure online training is completed by subordinates in a timely manner, and verify in-person records are documented and retained
- Ensure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers

**3. Qualifications**

**Education**: Recognized College Diploma or University Degree

**Skills/Abilities**:

- Have a proven track record in sales
- Possess the ability to use the sales process in a variety of situations and through a diverse set of mediums including social media
- Strong organizational, communications, and customer service skills, both verbal & written.
- Preparedness to meet the obligations of this position, including evenings and weekends.
- Strong leadership skills, ability to make on the spot decisions, and provide high levels of service to all residents.

**Experience Required**:Minimum of 2 years industry experience or equivalent sales experience

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