Records and Research Agent

4 weeks ago

Scarborough, Canada Mintz Global Screening Full time

**JOB DESCRIPTION**

**Position: Records and Research Agent**

Reporting to the Manager of Records, Research & Pension Services, the **Records & Research Agent **is responsible for ordering U.S. and International checks, MVR’s, credit records, driving records and also checking for Bankruptcy, Litigation, Judgement, Tax Liens, PPSA and Criminal History searches. The agent should have analytical and research skills to be able to complete the verifications.

**Responsibilities**:
Based on their role, the **Records and Research Agent** shall:

- Conduct international verifications such as credit check, criminal and civil verifications and other searches using online data bases
- Work on the assigned files and do follow ups to complete the verification
- Publish results of the verifications in the system for the clients to view
- Perform other duties that may be assigned by one of their supervisors

**Required Qualifications**:

- Knowledge and Education_
- Degree of a college/high school recognized in Canada
- Bilingual (English and French) considered a strong asset
- Typing ability (minimum typing speed)
- Experience, Skills and Abilities_
- Experience in customer service 1 (one) years minimum
- Excellent computer skills
- Ability to provide excellent customer service
- Good analytical / research skills
- Exceptional Attention to Detail, Organization and Time Management
- Capacity to communicate clearly
- Aptitude to work both in team and individually
- Ability to work in a changing environment

**By joining our team you will enjoy**:

- Working with a collaborative and diverse team
- Opportunities to grow within your team and the organization
- Paid Personal days off and vacation time
- Complete group insurance coverage (Extended health care, dental, vision care, disability insurance, life insurance) and Employee assistance program
- Telemedicine services for you and your family
- Collective RRSP with employer match
- Incentive for usage of internet at home (while working from home)
- Continuing education, training and development program
- Referral bonus program

Thanks to our team of experts, Mintz Global Screening contributes positively to corporate success by validating the integrity of applicants and by helping businesses minimize their risks. Whether you require pre‐employment screening, due diligence, service provider audit, or any other type of screening, our team works closely with customers to provide full background screening services. We are committed to providing accurate, timely information. Our team operates in concert with our customers to develop technological tools tailored to their needs. Our ability to face the steadily evolving market is the result of determination, open communication, customer satisfaction, entrepreneurship, and the values shared by all the members of our team.

**Salary**: From $16.40 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Application question(s):

- What is your salary expectation?

**Language**:

- French (preferred)

Work Location: One location

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