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Host/hostess

4 months ago

Toronto, Canada The MRG Group Full time

**_Host_**

**_The Porch_**:

- **Toronto, Ontario**_

It's Better Up Top

The Porch is Toronto’s go-to spot for summer drinks, food truck eats, and an amazing patio vibe. With unmatched views of the city and an extension of Toronto’s summer lifestyle, we provide our guests a retreat from the bustling city while still being in the heart of downtown.

The Porch attracts locals and tourists looking for a quintessential summer experience 7 days a week.
Weekend events and programming turn up the party to the Porch. With your team up top, your entire summer season will be filled with unpretentious fun working in a dynamic, high volume venue.

We are looking for energetic, fun and enthusiastic Hosts who share our passion for great food, entertainment and creating memorable experiences for our guests.

**Responsibilities**:

- Greet guests in a friendly and timely manner as they arrive at the venue
- Follow Host Steps of Service to ensure consistent guest experience
- Effectively communicate with upstairs and downstairs hosts to manage reservations, guest walkins and guest arrival
- Knowledge of the reservation system to manage reservations and in venue accommodations
- Accurately input and collect cover charge where applicable through POS system
- Point out where washrooms or other venue specifics are located for guest convenience
- Alert servers or bartenders of new guests in their designated section
- Inform guests of any food or drink specials or special events that may be happening
- Knowledge of food and beverage menu offerings including common allergens
- Conduct washroom checks to ensure cleanliness and supplies are in stock
- Keep all work areas clean and organized including host stand
- Contribute to the sanitation and cleanliness of our venues
- Effectively communicate with team and offer support as their needs may require
- Keeps an eye on the floor and anticipates the needs of guests and fellow team members
- Enjoy working in a team environment
- Creating positive shareable experiences and memories for people
- Other duties as assigned

**Must Haves**:

- Smart Serve Certificate required
- Exceptional customer service skills
- A passion and commitment to quality guest service and hospitality
- Ability to work calmly and effectively under varying degrees of busyness
- Able to work on the weekends and holidays, including late nights and into the wee hours of the morning

We thank all applicants for their interest in this opportunity, however only those selected for an interview will be contacted.

**Job Types**: Full-time, Part-time, Seasonal
Contract length: 6 months
Part-time hours: 20-35 per week

**Salary**: $15.50 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Toronto, ON M5H 1X6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you eligible to legally work in Canada?

Licence/Certification:

- Smart Serve (required)

Work Location: One location

Application deadline: 2023-04-12